AGENT SKILL

cancellation-refund

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License 许可
MIT
最近更新
2026-09-28
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03 SKILL.md 正文

Cancellation Refund

Settles an accepted customer cancellation: releases the booking's flight, hotel and transfer capacity and issues the bounded refund.

  • Sensor: sensor:customer_cancellation_accepted
  • Objective: settle_cancelled_booking
  • Command: cancel_and_refund_booking
  • Evaluation: refund_settled
  • Authority: finance_operations_lead
  • Orchestrator: CancellationRefundOrchestrator

Phases

  1. detect_cancellation (deterministic)
  2. assess_refund (agent)
  3. settle (deterministic)

Tools

  • travel_operations_check_booking_status
  • travel_operations_release_booking_capacity

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