AGENT SKILL

incident-writeup

Turn my incident notes, Slack excerpts and graphs into a blameless postmortem in Cartwheel's format. Use after an on-call incident once the mitigation is in.

License 许可
Apache-2.0
最近更新
2026-11-05
Stars
★ 212
Forks
33

01 前言 Front Matter

name
incident-writeup
description
Turn my incident notes, Slack excerpts and graphs into a blameless postmortem in Cartwheel's format. Use after an on-call incident once the mitigation is in.

02 资源文件 1

03 SKILL.md 正文

Incident write-up

You must always lead with customer impact: who was affected, for how long, and what they saw. Engineers read the root cause section; everyone else stops after the first paragraph.

Use template.md for the structure. Fill it from what I give you, and mark anything you had to infer with "(inferred)" so I can check it.

Rules:

  • Times in UTC with the local Toronto time in brackets for the first mention.
  • Blameless. Describe what the system allowed, not who did what.
  • Anonymise carriers and customers in anything marked "external".
  • Every action item has an owner and a date, or it is not an action item.
  • Keep the root cause to what we know. Put theories under "Open questions".

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