[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M71SHSXZVF1ABNAVTN248AYF":3,"skill-same:01M71SHSXZVF1ABNAVTN248AYF":46},{"skillNo":4,"name":5,"nameZh":6,"description":6,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":15,"categories":16,"keywords":17,"publishedAt":20,"linkOnly":21,"markdownContent":22,"markdownBody":23,"frontMatter":24,"refName":25,"commitSha":26,"skillDirectory":27,"forksCount":28,"repositoryHtmlUrl":29,"repositoryHomepageUrl":6,"ownerHtmlUrl":30,"ownerBlogUrl":6,"ownerDescription":6,"updatedAt":31,"install":32,"resources":45},"01M71SHSXZVF1ABNAVTN248AYF","cancellation-refund",null,"arturcrmbot\u002Fzava-control-plane","arturcrmbot","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F156445312?v=4","01M71R9QBEJ4ZSX5AXBGBYH82C","Artur Zielinski","01M71R9QCJSV19ESCAF5773TWH",1,"MIT","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fcancellation-refund\u002FSKILL.md",[],[18,19],"refund","cancellation refund","2026-11-10 13:02:02",false,"---\nname: cancellation-refund\ndescription: Settles an accepted customer cancellation: releases the booking's flight, hotel and transfer capacity and issues the bounded refund.\nallowed-tools:\n  - travel_operations_check_booking_status\n  - travel_operations_release_booking_capacity\n---\n\n# Cancellation Refund\n\nSettles an accepted customer cancellation: releases the booking's flight, hotel and transfer capacity and issues the bounded refund.\n\n- **Sensor:** `sensor:customer_cancellation_accepted`\n- **Objective:** `settle_cancelled_booking`\n- **Command:** `cancel_and_refund_booking`\n- **Evaluation:** `refund_settled`\n- **Authority:** `finance_operations_lead`\n- **Orchestrator:** `CancellationRefundOrchestrator`\n\n## Phases\n\n1. `detect_cancellation` (deterministic)\n1. `assess_refund` (agent)\n1. `settle` (deterministic)\n\n## Tools\n\n- `travel_operations_check_booking_status`\n- `travel_operations_release_booking_capacity`\n","# Cancellation Refund\n\nSettles an accepted customer cancellation: releases the booking's flight, hotel and transfer capacity and issues the bounded refund.\n\n- **Sensor:** `sensor:customer_cancellation_accepted`\n- **Objective:** `settle_cancelled_booking`\n- **Command:** `cancel_and_refund_booking`\n- **Evaluation:** `refund_settled`\n- **Authority:** `finance_operations_lead`\n- **Orchestrator:** `CancellationRefundOrchestrator`\n\n## Phases\n\n1. `detect_cancellation` (deterministic)\n1. `assess_refund` (agent)\n1. `settle` (deterministic)\n\n## Tools\n\n- `travel_operations_check_booking_status`\n- `travel_operations_release_booking_capacity`\n",{},"main","db273d7d646605c0bf0175dc9c8057b9ad2628b5","verticals\u002Ftravel\u002Fskills\u002Fcancellation-refund",2,"https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane","https:\u002F\u002Fgithub.com\u002Farturcrmbot","2026-09-28 17:47:06",{"source":7,"skillName":5,"commands":33,"prompt":43,"zipAvailable":44},[34,37,40],{"tool":35,"command":36},"npx","npx skills add arturcrmbot\u002Fzava-control-plane --skill cancellation-refund",{"tool":38,"command":39},"bunx","bunx skills add arturcrmbot\u002Fzava-control-plane --skill cancellation-refund",{"tool":41,"command":42},"pnpm","pnpm dlx skills add arturcrmbot\u002Fzava-control-plane --skill cancellation-refund","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fcancellation-refund\u002FSKILL.md",true,[],[47,68,85,99,107,114],{"skillNo":48,"name":49,"nameZh":6,"description":50,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":51,"categories":52,"keywords":53,"publishedAt":20},"01M71SJECD4KXSSJV1B0HSY4T4","proactive-customer-care","Proactively notifies and, where warranted, extends a small bounded goodwill gesture to a customer whose itinerary materially changed.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fproactive-customer-care\u002FSKILL.md",[],[54,55,56,57,58,59,60,61,62,63,64,65,66,67],"proactive","customer","proactive customer care","customer care","gesture","action","bounded","status","check","booking","operations","travel","issue","itinerary",{"skillNo":69,"name":70,"nameZh":6,"description":71,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":72,"categories":73,"keywords":74,"publishedAt":20},"01M71SJ9VHGNNTB6452H1KRZD6","payment-exception","Resolves a failed balance payment by retrying it to complete the booking, or releasing the booking's inventory when retry is not viable.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fpayment-exception\u002FSKILL.md",[],[75,76,77,78,79,63,80,81,82,61,83,84,62,64,65],"payment","payment exception","it","retry","balance","when","release","complete","capacity","inventory",{"skillNo":86,"name":87,"nameZh":6,"description":88,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":89,"categories":90,"keywords":91,"publishedAt":20},"01M71SJ6S6XREB0J6CCVCSFZ9E","hotel-supplier-recovery","Restores accommodation for a shortfall-hit hotel allotment by moving contracted rooms from a donor allotment with headroom, resolving the reported supplier shortfall.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fhotel-supplier-recovery\u002FSKILL.md",[],[92,93,94,95,62,64,65,96,97,98],"hotel supplier recovery","hotel","recovery","with","move","for","headroom",{"skillNo":100,"name":101,"nameZh":6,"description":6,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":102,"categories":103,"keywords":104,"publishedAt":20},"01M71SJ4G5MPM50WZ6F66M3PNS","holiday-sales-booking","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fholiday-sales-booking\u002FSKILL.md",[],[105,63,106],"holiday sales booking","sales",{"skillNo":108,"name":109,"nameZh":6,"description":6,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":110,"categories":111,"keywords":112,"publishedAt":20},"01M71SJ2AHHWN2C4YV2RKEE947","flight-disruption-recovery","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fflight-disruption-recovery\u002FSKILL.md",[],[113,94],"flight disruption recovery",{"skillNo":115,"name":116,"nameZh":6,"description":117,"descriptionZh":6,"repositoryFullName":7,"ownerLogin":8,"ownerAvatarUrl":9,"ownerAccountNo":10,"ownerDisplayName":11,"repositoryNo":12,"starsCount":13,"licenseSpdxId":14,"licenseFileUrl":6,"sourceHtmlUrl":118,"categories":119,"keywords":120,"publishedAt":20},"01M71SHYPK8HNQ80C9XAWSER53","destination-operations","Dispatches a replacement resort transfer when an arrival is at risk, rebinding any travellers on the at-risk transfer to the replacement.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fdestination-operations\u002FSKILL.md",[],[121,64,122,123,62,124,65,125,80,126],"destination operations","destination","risk","dispatch","at","transfer"]