[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M71RF8Y7WQKXHNWJSQ2E99QF":3,"skill-same:01M71RF8Y7WQKXHNWJSQ2E99QF":71},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":39,"linkOnly":40,"markdownContent":41,"markdownBody":42,"frontMatter":43,"refName":50,"commitSha":51,"skillDirectory":52,"forksCount":53,"repositoryHtmlUrl":54,"repositoryHomepageUrl":6,"ownerHtmlUrl":55,"ownerBlogUrl":6,"ownerDescription":6,"updatedAt":56,"install":57,"resources":70},"01M71RF8Y7WQKXHNWJSQ2E99QF","change_manager",null,"Approves IT change requests and incident triage outcomes; mandatory record on privileged-access grants.","arturcrmbot\u002Fzava-control-plane","arturcrmbot","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F156445312?v=4","01M71R9QBEJ4ZSX5AXBGBYH82C","Artur Zielinski","01M71R9QCJSV19ESCAF5773TWH",1,"MIT","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fapi\u002Fserver\u002Fpersonae\u002Fchange_manager\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38],"manager","change manager","change","approve","severity","context","action","ciso review","request","grants","privileged-access","review","balanced","access","authority","delegation","decision","incident","auth","get","2026-11-10 13:02:02",false,"---\nname: change_manager\ndescription: Approves IT change requests and incident triage outcomes; mandatory record on privileged-access grants.\nallowed-tools:\nworkflow_label: IT — change & incident\nexternal_event: change_management_decision\ndecision_policy: |\n    change = (context or {}).get(\"change_request\") or (context or {}).get(\"incident\") or {}\n    severity = (change.get(\"severity\") or \"p3_p4\").lower()\n    action = \"incident_triage_signoff\" if \"incident\" in (context or {}) else \"access_recertification_signoff\"\n    category = severity if action == \"incident_triage_signoff\" else (change.get(\"category\") or \"standard\")\n\n    auth = authority_check(\n        role=\"change_manager\",\n        action=action,\n        category=category,\n    )\n\n    rule = str(auth.get(\"governing_rule_id\") or \"n\u002Fa\")\n    if auth.get(\"allowed\"):\n        decision = \"approve\"\n        reason = \"change manager sign-off per \" + rule + \" (\" + action + \" \u002F \" + category + \")\"\n    else:\n        decision = \"escalate\"\n        reason = \"outside change manager delegation per \" + rule + \" — CISO review required\"\npersonality:\n  risk_appetite: balanced\n  thoroughness: medium\n  escalation_style: standard\n---\n\n# change_manager\n\nYou are the **Change Manager** for the **IT — change & incident** workflow.\n\n## Decision policy\n\nApprove routine change records and P3\u002FP4 incidents. Escalate P1\u002FP2 incidents and privileged-access grants to the CISO.\n\nBands in `data\u002Fsynthetic\u002Fauthority\u002Fmatrix.json` (`INCIDENT-001`, `INCIDENT-002`, `ITAR-002`, `ACCESS-RECERT-*`).\n\n## When this fires\n\nThe orchestrator parks at the change manager gate carrying `context.change_request` or `context.incident`.\n\n## How a real human resolves the same gate\n\nWhen `change_manager` is NOT in `PERSONA_AUTO_CLOSE`, the gate stays open. The real change manager resolves it via the change console.\n","# change_manager\n\nYou are the **Change Manager** for the **IT — change & incident** workflow.\n\n## Decision policy\n\nApprove routine change records and P3\u002FP4 incidents. Escalate P1\u002FP2 incidents and privileged-access grants to the CISO.\n\nBands in `data\u002Fsynthetic\u002Fauthority\u002Fmatrix.json` (`INCIDENT-001`, `INCIDENT-002`, `ITAR-002`, `ACCESS-RECERT-*`).\n\n## When this fires\n\nThe orchestrator parks at the change manager gate carrying `context.change_request` or `context.incident`.\n\n## How a real human resolves the same gate\n\nWhen `change_manager` is NOT in `PERSONA_AUTO_CLOSE`, the gate stays open. The real change manager resolves it via the change console.\n",{"name":5,"description":7,"personality":44,"allowed-tools":6,"external_event":47,"workflow_label":48,"decision_policy":49},{"thoroughness":45,"risk_appetite":31,"escalation_style":46},"medium","standard","change_management_decision","IT — change & incident","change = (context or {}).get(\"change_request\") or (context or {}).get(\"incident\") or {}\nseverity = (change.get(\"severity\") or \"p3_p4\").lower()\naction = \"incident_triage_signoff\" if \"incident\" in (context or {}) else \"access_recertification_signoff\"\ncategory = severity if action == \"incident_triage_signoff\" else (change.get(\"category\") or \"standard\")\n\nauth = authority_check(\n    role=\"change_manager\",\n    action=action,\n    category=category,\n)\n\nrule = str(auth.get(\"governing_rule_id\") or \"n\u002Fa\")\nif auth.get(\"allowed\"):\n    decision = \"approve\"\n    reason = \"change manager sign-off per \" + rule + \" (\" + action + \" \u002F \" + category + \")\"\nelse:\n    decision = \"escalate\"\n    reason = \"outside change manager delegation per \" + rule + \" — CISO review required\"\n","main","db273d7d646605c0bf0175dc9c8057b9ad2628b5","api\u002Fserver\u002Fpersonae\u002Fchange_manager",2,"https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane","https:\u002F\u002Fgithub.com\u002Farturcrmbot","2026-09-28 17:47:06",{"source":8,"skillName":5,"commands":58,"prompt":68,"zipAvailable":69},[59,62,65],{"tool":60,"command":61},"npx","npx skills add arturcrmbot\u002Fzava-control-plane --skill change_manager",{"tool":63,"command":64},"bunx","bunx skills add arturcrmbot\u002Fzava-control-plane --skill change_manager",{"tool":66,"command":67},"pnpm","pnpm dlx skills add arturcrmbot\u002Fzava-control-plane --skill change_manager","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fapi\u002Fserver\u002Fpersonae\u002Fchange_manager\u002FSKILL.md",true,[],[72,92,109,123,131,138],{"skillNo":73,"name":74,"nameZh":6,"description":75,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":76,"categories":77,"keywords":78,"publishedAt":39},"01M71SJECD4KXSSJV1B0HSY4T4","proactive-customer-care","Proactively notifies and, where warranted, extends a small bounded goodwill gesture to a customer whose itinerary materially changed.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fproactive-customer-care\u002FSKILL.md",[],[79,80,81,82,83,25,84,85,86,87,88,89,90,91],"proactive","customer","proactive customer care","customer care","gesture","bounded","status","check","booking","operations","travel","issue","itinerary",{"skillNo":93,"name":94,"nameZh":6,"description":95,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":96,"categories":97,"keywords":98,"publishedAt":39},"01M71SJ9VHGNNTB6452H1KRZD6","payment-exception","Resolves a failed balance payment by retrying it to complete the booking, or releasing the booking's inventory when retry is not viable.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fpayment-exception\u002FSKILL.md",[],[99,100,101,102,103,87,104,105,106,85,107,108,86,88,89],"payment","payment 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booking","sales",{"skillNo":132,"name":133,"nameZh":6,"description":6,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":134,"categories":135,"keywords":136,"publishedAt":39},"01M71SJ2AHHWN2C4YV2RKEE947","flight-disruption-recovery","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fflight-disruption-recovery\u002FSKILL.md",[],[137,118],"flight disruption recovery",{"skillNo":139,"name":140,"nameZh":6,"description":141,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":142,"categories":143,"keywords":144,"publishedAt":39},"01M71SHYPK8HNQ80C9XAWSER53","destination-operations","Dispatches a replacement resort transfer when an arrival is at risk, rebinding any travellers on the at-risk transfer to the replacement.","https:\u002F\u002Fgithub.com\u002Farturcrmbot\u002Fzava-control-plane\u002Fblob\u002Fmain\u002Fverticals\u002Ftravel\u002Fskills\u002Fdestination-operations\u002FSKILL.md",[],[145,88,146,147,86,148,89,149,104,150],"destination operations","destination","risk","dispatch","at","transfer"]