[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M71CBVCYWJN412RQTKRXP8MB":3,"skill-same:01M71CBVCYWJN412RQTKRXP8MB":65},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":34,"linkOnly":35,"markdownContent":36,"markdownBody":37,"frontMatter":38,"refName":42,"commitSha":43,"skillDirectory":44,"forksCount":45,"repositoryHtmlUrl":46,"repositoryHomepageUrl":6,"ownerHtmlUrl":47,"ownerBlogUrl":48,"ownerDescription":49,"updatedAt":50,"install":51,"resources":64},"01M71CBVCYWJN412RQTKRXP8MB","tour-guiding-quality-audit",null,"Audit the quality of tour guide work in tourist sites, cities and attractions and drive measurable improvement.\nTRIGGERS - Use when a tour guide needs a quality audit for tourists and tour operators in tourist sites, cities and attractions.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Ftour-guiding-quality-audit\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30,31,32,33],"tour","audit","quality","quality audit","tour guiding quality audit","improvement","for","triggers","sites","use","when","work","operators","drive","guide","2026-11-10 10:12:30",false,"---\nname: tour-guiding-quality-audit\ndescription: |\n  Audit the quality of tour guide work in tourist sites, cities and attractions and drive measurable improvement.\n  TRIGGERS - Use when a tour guide needs a quality audit for tourists and tour operators in tourist sites, cities and attractions.\ncategory: Tour Guiding\nlicense: MIT\nversion: 1.0\n---\n# Quality Audit — Tour Guiding\n\nAudit the quality of tour guide work in tourist sites, cities and attractions and drive measurable improvement. The deliverable is an audit report with scores, evidence and an improvement plan.\nThis skill is written for a tour guide working with tourists and tour operators in tourist sites, cities and attractions.\n\n## When to use\n- You are a tour guide preparing, delivering or reviewing this part of your work in tourist sites, cities and attractions.\n- You need a defensible, repeatable approach that produces an audit report with scores, evidence and an improvement plan.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Commentary | the spoken information a guide gives during a tour |\n| Reconnaissance | checking a route or site before leading a group |\n| Headset system | audio equipment letting a group hear the guide |\n\n## Workflow\n1. **Step 1** - Define the audit sample and criteria up front, anchored to tour ratings and the standards for tourist sites, cities and attractions\n2. **Step 2** - Review a sample of tour itineraries and observe practice where permitted, scoring consistently\n3. **Step 3** - Separate isolated errors from patterns — patterns point to system fixes, not individual blame\n4. **Step 4** - Report findings with evidence, and agree improvement actions that address the root causes, including group members lost\n5. **Step 5** - Re-audit after the agreed interval and publish the change in scores so improvement is visible\n\n## Profession-Specific Components\n| Component | Details for Tour Guiding |\n|-----------|-------------------------------|\n| Core documentation | tour itineraries; group lists; risk assessments; feedback forms |\n| Core tools & equipment | booking platforms; audio guide systems; transport contacts; first aid kits |\n| People involved | tourists and tour operators; the tour guide; colleagues and other services in tourist sites, cities and attractions |\n| Primary record | tour itineraries — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in tourist sites, cities and attractions] | **Objective:** [What this must achieve] | **Audience:** [tourists and tour operators and other stakeholders]\n\nThe finished output is an audit report with scores, evidence and an improvement plan, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in tour itineraries.\n2. **Short-term:** Complete the workflow steps and record outcomes against tour ratings.\n3. **Medium-term:** Review results, close actions, and update local procedures in tourist sites, cities and attractions.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| tour ratings | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n| group punctuality | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n| incident rates | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n| repeat bookings | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: group members lost.\n- Never let this happen: site rule breaches.\n- Never let this happen: weather disruption unprepared.\n- Work only within the competence and authority of a tour guide; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to tourist sites, cities and attractions's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA tour guide in tourist sites, cities and attractions applies this workflow for tourists and tour operators: they open\ntour itineraries, work through the five steps using booking platforms, and close by recording\nthe outcome against tour ratings and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# Quality Audit — Tour Guiding\n\nAudit the quality of tour guide work in tourist sites, cities and attractions and drive measurable improvement. The deliverable is an audit report with scores, evidence and an improvement plan.\nThis skill is written for a tour guide working with tourists and tour operators in tourist sites, cities and attractions.\n\n## When to use\n- You are a tour guide preparing, delivering or reviewing this part of your work in tourist sites, cities and attractions.\n- You need a defensible, repeatable approach that produces an audit report with scores, evidence and an improvement plan.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Commentary | the spoken information a guide gives during a tour |\n| Reconnaissance | checking a route or site before leading a group |\n| Headset system | audio equipment letting a group hear the guide |\n\n## Workflow\n1. **Step 1** - Define the audit sample and criteria up front, anchored to tour ratings and the standards for tourist sites, cities and attractions\n2. **Step 2** - Review a sample of tour itineraries and observe practice where permitted, scoring consistently\n3. **Step 3** - Separate isolated errors from patterns — patterns point to system fixes, not individual blame\n4. **Step 4** - Report findings with evidence, and agree improvement actions that address the root causes, including group members lost\n5. **Step 5** - Re-audit after the agreed interval and publish the change in scores so improvement is visible\n\n## Profession-Specific Components\n| Component | Details for Tour Guiding |\n|-----------|-------------------------------|\n| Core documentation | tour itineraries; group lists; risk assessments; feedback forms |\n| Core tools & equipment | booking platforms; audio guide systems; transport contacts; first aid kits |\n| People involved | tourists and tour operators; the tour guide; colleagues and other services in tourist sites, cities and attractions |\n| Primary record | tour itineraries — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in tourist sites, cities and attractions] | **Objective:** [What this must achieve] | **Audience:** [tourists and tour operators and other stakeholders]\n\nThe finished output is an audit report with scores, evidence and an improvement plan, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in tour itineraries.\n2. **Short-term:** Complete the workflow steps and record outcomes against tour ratings.\n3. **Medium-term:** Review results, close actions, and update local procedures in tourist sites, cities and attractions.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| tour ratings | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n| group punctuality | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n| incident rates | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n| repeat bookings | Agree a local target and track the trend | Measured from tour itineraries and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: group members lost.\n- Never let this happen: site rule breaches.\n- Never let this happen: weather disruption unprepared.\n- Work only within the competence and authority of a tour guide; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to tourist sites, cities and attractions's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA tour guide in tourist sites, cities and attractions applies this workflow for tourists and tour operators: they open\ntour itineraries, work through the five steps using booking platforms, and close by recording\nthe outcome against tour ratings and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n",{"name":5,"license":15,"version":39,"category":40,"description":41},1,"Tour Guiding","Audit the quality of tour guide work in tourist sites, cities and attractions and drive measurable improvement.\nTRIGGERS - Use when a tour guide needs a quality audit for tourists and tour operators in tourist sites, cities and attractions.\n","main","c605eae5729892d78c0b76dfdd58d3533bb26a91","skills\u002Ftour-guiding-quality-audit",5,"https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection","https:\u002F\u002Fgithub.com\u002Flionelsimai","www.theaicapitol.com","Founder at The AI Capitol | I help founders turn AI into 10X revenue through systems, not tools. Ex-Apple • Ex-TikTok 👉 http:\u002F\u002Flionelsim.substack.com","2026-11-09 07:48:48",{"source":8,"skillName":5,"commands":52,"prompt":62,"zipAvailable":63},[53,56,59],{"tool":54,"command":55},"npx","npx skills add lionelsimai\u002Fclaude-skills-collection --skill tour-guiding-quality-audit",{"tool":57,"command":58},"bunx","bunx skills add lionelsimai\u002Fclaude-skills-collection --skill tour-guiding-quality-audit",{"tool":60,"command":61},"pnpm","pnpm dlx skills add lionelsimai\u002Fclaude-skills-collection --skill tour-guiding-quality-audit","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Ftour-guiding-quality-audit\u002FSKILL.md",true,[],[66,85,98,111,128,142],{"skillNo":67,"name":68,"nameZh":6,"description":69,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":70,"categories":71,"keywords":72,"publishedAt":34},"01M71E7TB5HAR0K6EXB80YXBT7","youth-work-troubleshooting-guide","Diagnose and resolve common problems a youth worker meets in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a troubleshooting & problem solving for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-troubleshooting-guide\u002FSKILL.md",[],[73,30,74,75,33,76,25,77,78,79,29,80,28,81,26,82,83,84],"youth work troubleshooting guide","troubleshooting","troubleshooting guide","problem solving","outreach","settings","common","people","worker","diagnose","problem","communities",{"skillNo":86,"name":87,"nameZh":6,"description":88,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":89,"categories":90,"keywords":91,"publishedAt":34},"01M71E7R3YHK4RAQVCRPB4CTXN","youth-work-tools-equipment-checklist","Select, check and maintain the tools and equipment a youth worker relies on.\nTRIGGERS - Use when a youth worker needs a tools & equipment checklist for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-tools-equipment-checklist\u002FSKILL.md",[],[92,30,93,94,29,80,28,95,81,26,96,25,84,97,77,78],"youth work tools equipment checklist","checklist","Tools","maintain","select","check",{"skillNo":99,"name":100,"nameZh":6,"description":101,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":102,"categories":103,"keywords":104,"publishedAt":34},"01M71E7NX1BMFEFBH01KCRJDEP","youth-work-supplies-procurement","Specify, source and manage the supplies and materials used in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a supplies & procurement for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-supplies-procurement\u002FSKILL.md",[],[105,106,30,107,108,77,78,80,28,81,26,109,110,25,84,29],"procurement","youth work supplies procurement","materials","source","specify","manage",{"skillNo":112,"name":113,"nameZh":6,"description":114,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":115,"categories":116,"keywords":122,"publishedAt":34},"01M71E7JVFP6P96GAT2VT9JY0D","youth-work-stakeholder-presentation","Present youth worker findings and proposals to decision-makers and stakeholders.\nTRIGGERS - Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[117],{"categoryNo":118,"categoryName":119,"taxonomyType":120,"taxonomyTypeDesc":121},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[123,30,124,125,25,126,84,26,127,77,78,29,80,28,81],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":129,"name":130,"nameZh":6,"description":131,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":132,"categories":133,"keywords":134,"publishedAt":34},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[135,136,137,30,138,78,33,139,77,29,80,28,81,26,25,140,141,84],"delivery","work session","session","youth work session delivery","prepare","professional","deliver",{"skillNo":143,"name":144,"nameZh":6,"description":145,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":146,"categories":147,"keywords":151,"publishedAt":34},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[148],{"categoryNo":149,"categoryName":150,"taxonomyType":120,"taxonomyTypeDesc":121},"01JBSEEDCAT000000000000015","视觉设计",[30,152,153,154,25,26,81,155,156,84,78,77,80,28,29],"service","plan","youth work service plan","design","as"]