[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M717EMGFZWGKZ76PRZXS7MXD":3,"skill-same:01M717EMGFZWGKZ76PRZXS7MXD":64},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":33,"linkOnly":34,"markdownContent":35,"markdownBody":36,"frontMatter":37,"refName":41,"commitSha":42,"skillDirectory":43,"forksCount":44,"repositoryHtmlUrl":45,"repositoryHomepageUrl":6,"ownerHtmlUrl":46,"ownerBlogUrl":47,"ownerDescription":48,"updatedAt":49,"install":50,"resources":63},"01M717EMGFZWGKZ76PRZXS7MXD","pharmacy-technician-practice-client-explanation",null,"Explain complex pharmacy technician matters to patients and customers collecting medicines and advice in plain, honest language.\nTRIGGERS - Use when a pharmacy technician needs a client explanation & communication guide for patients and customers collecting medicines and advice in a community pharmacy.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fpharmacy-technician-practice-client-explanation\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30,31,32],"pharmacy technician practice client explanation","pharmacy technician","client","community","for","triggers","use","when","explain","communication","advice","plain","language","guide","2026-11-10 10:12:30",false,"---\nname: pharmacy-technician-practice-client-explanation\ndescription: |\n  Explain complex pharmacy technician matters to patients and customers collecting medicines and advice in plain, honest language.\n  TRIGGERS - Use when a pharmacy technician needs a client explanation & communication guide for patients and customers collecting medicines and advice in a community pharmacy.\ncategory: Pharmacy Practice\nlicense: MIT\nversion: 1.0\n---\n# Client Explanation & Communication Guide — Pharmacy Practice\n\nExplain complex pharmacy technician matters to patients and customers collecting medicines and advice in plain, honest language. The deliverable is a communication pack: explanation script, FAQs and a written summary.\nThis skill is written for a pharmacy technician working with patients and customers collecting medicines and advice in a community pharmacy.\n\n## When to use\n- You are a pharmacy technician preparing, delivering or reviewing this part of your work in a community pharmacy.\n- You need a defensible, repeatable approach that produces a communication pack: explanation script, FAQs and a written summary.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Dispensing | preparing and supplying medicines against a prescription |\n| Controlled drug | a medicine subject to strict legal controls |\n| SOP | standard operating procedure |\n\n## Workflow\n1. **Step 1** - Identify what patients and customers collecting medicines and advice actually need to decide or understand, and the misconceptions to clear up first\n2. **Step 2** - Translate the technical content — including terms behind dispensing records — into plain language without losing accuracy\n3. **Step 3** - Structure the explanation: what we found, what it means, the options, the recommendation and the risks such as dispensing errors\n4. **Step 4** - Check understanding by asking patients and customers collecting medicines and advice to play it back in their own words; correct gaps kindly\n5. **Step 5** - Follow up with a written summary the same day and record the conversation in the file\n\n## Profession-Specific Components\n| Component | Details for Pharmacy Practice |\n|-----------|-------------------------------|\n| Core documentation | dispensing records; accuracy check logs; stock records; patient counselling notes |\n| Core tools & equipment | dispensing systems; labelling printers; stock control software; counting devices |\n| People involved | patients and customers collecting medicines and advice; the pharmacy technician; colleagues and other services in a community pharmacy |\n| Primary record | dispensing records — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in a community pharmacy] | **Objective:** [What this must achieve] | **Audience:** [patients and customers collecting medicines and advice and other stakeholders]\n\nThe finished output is a communication pack: explanation script, FAQs and a written summary, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in dispensing records.\n2. **Short-term:** Complete the workflow steps and record outcomes against dispensing accuracy rate.\n3. **Medium-term:** Review results, close actions, and update local procedures in a community pharmacy.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| dispensing accuracy rate | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n| waiting times | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n| stock-out frequency | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n| customer satisfaction | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: dispensing errors.\n- Never let this happen: controlled drug discrepancies.\n- Never let this happen: expired stock supplied.\n- Work only within the competence and authority of a pharmacy technician; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to a community pharmacy's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA pharmacy technician in a community pharmacy applies this workflow for patients and customers collecting medicines and advice: they open\ndispensing records, work through the five steps using dispensing systems, and close by recording\nthe outcome against dispensing accuracy rate and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# Client Explanation & Communication Guide — Pharmacy Practice\n\nExplain complex pharmacy technician matters to patients and customers collecting medicines and advice in plain, honest language. The deliverable is a communication pack: explanation script, FAQs and a written summary.\nThis skill is written for a pharmacy technician working with patients and customers collecting medicines and advice in a community pharmacy.\n\n## When to use\n- You are a pharmacy technician preparing, delivering or reviewing this part of your work in a community pharmacy.\n- You need a defensible, repeatable approach that produces a communication pack: explanation script, FAQs and a written summary.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Dispensing | preparing and supplying medicines against a prescription |\n| Controlled drug | a medicine subject to strict legal controls |\n| SOP | standard operating procedure |\n\n## Workflow\n1. **Step 1** - Identify what patients and customers collecting medicines and advice actually need to decide or understand, and the misconceptions to clear up first\n2. **Step 2** - Translate the technical content — including terms behind dispensing records — into plain language without losing accuracy\n3. **Step 3** - Structure the explanation: what we found, what it means, the options, the recommendation and the risks such as dispensing errors\n4. **Step 4** - Check understanding by asking patients and customers collecting medicines and advice to play it back in their own words; correct gaps kindly\n5. **Step 5** - Follow up with a written summary the same day and record the conversation in the file\n\n## Profession-Specific Components\n| Component | Details for Pharmacy Practice |\n|-----------|-------------------------------|\n| Core documentation | dispensing records; accuracy check logs; stock records; patient counselling notes |\n| Core tools & equipment | dispensing systems; labelling printers; stock control software; counting devices |\n| People involved | patients and customers collecting medicines and advice; the pharmacy technician; colleagues and other services in a community pharmacy |\n| Primary record | dispensing records — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in a community pharmacy] | **Objective:** [What this must achieve] | **Audience:** [patients and customers collecting medicines and advice and other stakeholders]\n\nThe finished output is a communication pack: explanation script, FAQs and a written summary, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in dispensing records.\n2. **Short-term:** Complete the workflow steps and record outcomes against dispensing accuracy rate.\n3. **Medium-term:** Review results, close actions, and update local procedures in a community pharmacy.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| dispensing accuracy rate | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n| waiting times | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n| stock-out frequency | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n| customer satisfaction | Agree a local target and track the trend | Measured from dispensing records and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: dispensing errors.\n- Never let this happen: controlled drug discrepancies.\n- Never let this happen: expired stock supplied.\n- Work only within the competence and authority of a pharmacy technician; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to a community pharmacy's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA pharmacy technician in a community pharmacy applies this workflow for patients and customers collecting medicines and advice: they open\ndispensing records, work through the five steps using dispensing systems, and close by recording\nthe outcome against dispensing accuracy rate and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n",{"name":5,"license":15,"version":38,"category":39,"description":40},1,"Pharmacy Practice","Explain complex pharmacy technician matters to patients and customers collecting medicines and advice in plain, honest language.\nTRIGGERS - Use when a pharmacy technician needs a client explanation & communication guide for patients and customers collecting medicines and advice in a community pharmacy.\n","main","c605eae5729892d78c0b76dfdd58d3533bb26a91","skills\u002Fpharmacy-technician-practice-client-explanation",5,"https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection","https:\u002F\u002Fgithub.com\u002Flionelsimai","www.theaicapitol.com","Founder at The AI Capitol | I help founders turn AI into 10X revenue through systems, not tools. Ex-Apple • Ex-TikTok 👉 http:\u002F\u002Flionelsim.substack.com","2026-11-09 07:48:48",{"source":8,"skillName":5,"commands":51,"prompt":61,"zipAvailable":62},[52,55,58],{"tool":53,"command":54},"npx","npx skills add lionelsimai\u002Fclaude-skills-collection --skill pharmacy-technician-practice-client-explanation",{"tool":56,"command":57},"bunx","bunx skills add lionelsimai\u002Fclaude-skills-collection --skill pharmacy-technician-practice-client-explanation",{"tool":59,"command":60},"pnpm","pnpm dlx skills add lionelsimai\u002Fclaude-skills-collection --skill pharmacy-technician-practice-client-explanation","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fpharmacy-technician-practice-client-explanation\u002FSKILL.md",true,[],[65,85,98,111,128,142],{"skillNo":66,"name":67,"nameZh":6,"description":68,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":69,"categories":70,"keywords":71,"publishedAt":33},"01M71E7TB5HAR0K6EXB80YXBT7","youth-work-troubleshooting-guide","Diagnose and resolve common problems a youth worker meets in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a troubleshooting & problem solving for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-troubleshooting-guide\u002FSKILL.md",[],[72,73,74,75,32,76,23,77,78,79,26,80,25,81,24,82,83,84],"youth work troubleshooting guide","work","troubleshooting","troubleshooting guide","problem solving","outreach","settings","common","people","worker","diagnose","problem","communities",{"skillNo":86,"name":87,"nameZh":6,"description":88,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":89,"categories":90,"keywords":91,"publishedAt":33},"01M71E7R3YHK4RAQVCRPB4CTXN","youth-work-tools-equipment-checklist","Select, check and maintain the tools and equipment a youth worker relies on.\nTRIGGERS - Use when a youth worker needs a tools & equipment checklist for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-tools-equipment-checklist\u002FSKILL.md",[],[92,73,93,94,26,80,25,95,81,24,96,23,84,97,77,78],"youth work tools equipment checklist","checklist","Tools","maintain","select","check",{"skillNo":99,"name":100,"nameZh":6,"description":101,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":102,"categories":103,"keywords":104,"publishedAt":33},"01M71E7NX1BMFEFBH01KCRJDEP","youth-work-supplies-procurement","Specify, source and manage the supplies and materials used in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a supplies & procurement for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-supplies-procurement\u002FSKILL.md",[],[105,106,73,107,108,77,78,80,25,81,24,109,110,23,84,26],"procurement","youth work supplies procurement","materials","source","specify","manage",{"skillNo":112,"name":113,"nameZh":6,"description":114,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":115,"categories":116,"keywords":122,"publishedAt":33},"01M71E7JVFP6P96GAT2VT9JY0D","youth-work-stakeholder-presentation","Present youth worker findings and proposals to decision-makers and stakeholders.\nTRIGGERS - Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[117],{"categoryNo":118,"categoryName":119,"taxonomyType":120,"taxonomyTypeDesc":121},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[123,73,124,125,23,126,84,24,127,77,78,26,80,25,81],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":129,"name":130,"nameZh":6,"description":131,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":132,"categories":133,"keywords":134,"publishedAt":33},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[135,136,137,73,138,78,32,139,77,26,80,25,81,24,23,140,141,84],"delivery","work session","session","youth work session delivery","prepare","professional","deliver",{"skillNo":143,"name":144,"nameZh":6,"description":145,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":146,"categories":147,"keywords":151,"publishedAt":33},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[148],{"categoryNo":149,"categoryName":150,"taxonomyType":120,"taxonomyTypeDesc":121},"01JBSEEDCAT000000000000015","视觉设计",[73,152,153,154,23,24,81,155,156,84,78,77,80,25,26],"service","plan","youth work service plan","design","as"]