[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M712QW8WDRWHK2VV50697EYV":3,"skill-same:01M712QW8WDRWHK2VV50697EYV":65},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":34,"linkOnly":35,"markdownContent":36,"markdownBody":37,"frontMatter":38,"refName":42,"commitSha":43,"skillDirectory":44,"forksCount":45,"repositoryHtmlUrl":46,"repositoryHomepageUrl":6,"ownerHtmlUrl":47,"ownerBlogUrl":48,"ownerDescription":49,"updatedAt":50,"install":51,"resources":64},"01M712QW8WDRWHK2VV50697EYV","housekeeping-management-quality-audit",null,"Audit the quality of housekeeping manager work in hotels and serviced apartments and drive measurable improvement.\nTRIGGERS - Use when a housekeeping manager needs a quality audit for hotel guests and housekeeping teams in hotels and serviced apartments.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fhousekeeping-management-quality-audit\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30,31,32,33],"audit","quality","quality audit","housekeeping management quality audit","management","improvement","for","hotel","triggers","teams","use","when","work","manager","drive","2026-11-10 10:12:30",false,"---\nname: housekeeping-management-quality-audit\ndescription: |\n  Audit the quality of housekeeping manager work in hotels and serviced apartments and drive measurable improvement.\n  TRIGGERS - Use when a housekeeping manager needs a quality audit for hotel guests and housekeeping teams in hotels and serviced apartments.\ncategory: Housekeeping Management\nlicense: MIT\nversion: 1.0\n---\n# Quality Audit — Housekeeping Management\n\nAudit the quality of housekeeping manager work in hotels and serviced apartments and drive measurable improvement. The deliverable is an audit report with scores, evidence and an improvement plan.\nThis skill is written for a housekeeping manager working with hotel guests and housekeeping teams in hotels and serviced apartments.\n\n## When to use\n- You are a housekeeping manager preparing, delivering or reviewing this part of your work in hotels and serviced apartments.\n- You need a defensible, repeatable approach that produces an audit report with scores, evidence and an improvement plan.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Turndown | an evening service preparing a room for the night |\n| Deep clean | a thorough clean beyond the daily standard |\n| Par stock | the standard quantity of linen or supplies kept available |\n\n## Workflow\n1. **Step 1** - Define the audit sample and criteria up front, anchored to inspection pass rates and the standards for hotels and serviced apartments\n2. **Step 2** - Review a sample of room inspection checklists and observe practice where permitted, scoring consistently\n3. **Step 3** - Separate isolated errors from patterns — patterns point to system fixes, not individual blame\n4. **Step 4** - Report findings with evidence, and agree improvement actions that address the root causes, including chemical injuries\n5. **Step 5** - Re-audit after the agreed interval and publish the change in scores so improvement is visible\n\n## Profession-Specific Components\n| Component | Details for Housekeeping Management |\n|-----------|-------------------------------|\n| Core documentation | room inspection checklists; rosters; lost property logs; linen records |\n| Core tools & equipment | housekeeping software; laundry equipment; trolleys and cleaning equipment; stock systems |\n| People involved | hotel guests and housekeeping teams; the housekeeping manager; colleagues and other services in hotels and serviced apartments |\n| Primary record | room inspection checklists — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in hotels and serviced apartments] | **Objective:** [What this must achieve] | **Audience:** [hotel guests and housekeeping teams and other stakeholders]\n\nThe finished output is an audit report with scores, evidence and an improvement plan, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in room inspection checklists.\n2. **Short-term:** Complete the workflow steps and record outcomes against inspection pass rates.\n3. **Medium-term:** Review results, close actions, and update local procedures in hotels and serviced apartments.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| inspection pass rates | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n| rooms cleaned per shift | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n| guest cleanliness ratings | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n| linen losses | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: chemical injuries.\n- Never let this happen: guest property losses.\n- Never let this happen: missed safety hazards in rooms.\n- Work only within the competence and authority of a housekeeping manager; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to hotels and serviced apartments's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA housekeeping manager in hotels and serviced apartments applies this workflow for hotel guests and housekeeping teams: they open\nroom inspection checklists, work through the five steps using housekeeping software, and close by recording\nthe outcome against inspection pass rates and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# Quality Audit — Housekeeping Management\n\nAudit the quality of housekeeping manager work in hotels and serviced apartments and drive measurable improvement. The deliverable is an audit report with scores, evidence and an improvement plan.\nThis skill is written for a housekeeping manager working with hotel guests and housekeeping teams in hotels and serviced apartments.\n\n## When to use\n- You are a housekeeping manager preparing, delivering or reviewing this part of your work in hotels and serviced apartments.\n- You need a defensible, repeatable approach that produces an audit report with scores, evidence and an improvement plan.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Turndown | an evening service preparing a room for the night |\n| Deep clean | a thorough clean beyond the daily standard |\n| Par stock | the standard quantity of linen or supplies kept available |\n\n## Workflow\n1. **Step 1** - Define the audit sample and criteria up front, anchored to inspection pass rates and the standards for hotels and serviced apartments\n2. **Step 2** - Review a sample of room inspection checklists and observe practice where permitted, scoring consistently\n3. **Step 3** - Separate isolated errors from patterns — patterns point to system fixes, not individual blame\n4. **Step 4** - Report findings with evidence, and agree improvement actions that address the root causes, including chemical injuries\n5. **Step 5** - Re-audit after the agreed interval and publish the change in scores so improvement is visible\n\n## Profession-Specific Components\n| Component | Details for Housekeeping Management |\n|-----------|-------------------------------|\n| Core documentation | room inspection checklists; rosters; lost property logs; linen records |\n| Core tools & equipment | housekeeping software; laundry equipment; trolleys and cleaning equipment; stock systems |\n| People involved | hotel guests and housekeeping teams; the housekeeping manager; colleagues and other services in hotels and serviced apartments |\n| Primary record | room inspection checklists — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in hotels and serviced apartments] | **Objective:** [What this must achieve] | **Audience:** [hotel guests and housekeeping teams and other stakeholders]\n\nThe finished output is an audit report with scores, evidence and an improvement plan, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in room inspection checklists.\n2. **Short-term:** Complete the workflow steps and record outcomes against inspection pass rates.\n3. **Medium-term:** Review results, close actions, and update local procedures in hotels and serviced apartments.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| inspection pass rates | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n| rooms cleaned per shift | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n| guest cleanliness ratings | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n| linen losses | Agree a local target and track the trend | Measured from room inspection checklists and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: chemical injuries.\n- Never let this happen: guest property losses.\n- Never let this happen: missed safety hazards in rooms.\n- Work only within the competence and authority of a housekeeping manager; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to hotels and serviced apartments's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA housekeeping manager in hotels and serviced apartments applies this workflow for hotel guests and housekeeping teams: they open\nroom inspection checklists, work through the five steps using housekeeping software, and close by recording\nthe outcome against inspection pass rates and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n",{"name":5,"license":15,"version":39,"category":40,"description":41},1,"Housekeeping Management","Audit the quality of housekeeping manager work in hotels and serviced apartments and drive measurable improvement.\nTRIGGERS - Use when a housekeeping manager needs a quality audit for hotel guests and housekeeping teams in hotels and serviced apartments.\n","main","c605eae5729892d78c0b76dfdd58d3533bb26a91","skills\u002Fhousekeeping-management-quality-audit",5,"https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection","https:\u002F\u002Fgithub.com\u002Flionelsimai","www.theaicapitol.com","Founder at The AI Capitol | I help founders turn AI into 10X revenue through systems, not tools. 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Use when a youth worker needs a troubleshooting & problem solving for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-troubleshooting-guide\u002FSKILL.md",[],[73,31,74,75,76,77,25,78,79,80,30,81,29,82,27,83,84,85],"youth work troubleshooting guide","troubleshooting","troubleshooting guide","guide","problem solving","outreach","settings","common","people","worker","diagnose","problem","communities",{"skillNo":87,"name":88,"nameZh":6,"description":89,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":90,"categories":91,"keywords":92,"publishedAt":34},"01M71E7R3YHK4RAQVCRPB4CTXN","youth-work-tools-equipment-checklist","Select, check and maintain the tools and equipment a youth worker relies on.\nTRIGGERS - Use when a youth worker needs a tools & equipment checklist for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-tools-equipment-checklist\u002FSKILL.md",[],[93,31,94,95,30,81,29,96,82,27,97,25,85,98,78,79],"youth work tools equipment checklist","checklist","Tools","maintain","select","check",{"skillNo":100,"name":101,"nameZh":6,"description":102,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":103,"categories":104,"keywords":105,"publishedAt":34},"01M71E7NX1BMFEFBH01KCRJDEP","youth-work-supplies-procurement","Specify, source and manage the supplies and materials used in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a supplies & procurement for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-supplies-procurement\u002FSKILL.md",[],[106,107,31,108,109,78,79,81,29,82,27,110,111,25,85,30],"procurement","youth work supplies procurement","materials","source","specify","manage",{"skillNo":113,"name":114,"nameZh":6,"description":115,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":116,"categories":117,"keywords":123,"publishedAt":34},"01M71E7JVFP6P96GAT2VT9JY0D","youth-work-stakeholder-presentation","Present youth worker findings and proposals to decision-makers and stakeholders.\nTRIGGERS - Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[118],{"categoryNo":119,"categoryName":120,"taxonomyType":121,"taxonomyTypeDesc":122},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[124,31,125,126,25,127,85,27,128,78,79,30,81,29,82],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":130,"name":131,"nameZh":6,"description":132,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":133,"categories":134,"keywords":135,"publishedAt":34},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[136,137,138,31,139,79,76,140,78,30,81,29,82,27,25,141,142,85],"delivery","work session","session","youth work session delivery","prepare","professional","deliver",{"skillNo":144,"name":145,"nameZh":6,"description":146,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":147,"categories":148,"keywords":152,"publishedAt":34},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[149],{"categoryNo":150,"categoryName":151,"taxonomyType":121,"taxonomyTypeDesc":122},"01JBSEEDCAT000000000000015","视觉设计",[31,153,154,155,25,27,82,156,157,85,79,78,81,29,30],"service","plan","youth work service plan","design","as"]