[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M70ZP4G8P39T0VAJPSTEWH2H":3,"skill-same:01M70ZP4G8P39T0VAJPSTEWH2H":60},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":29,"linkOnly":30,"markdownContent":31,"markdownBody":32,"frontMatter":33,"refName":37,"commitSha":38,"skillDirectory":39,"forksCount":40,"repositoryHtmlUrl":41,"repositoryHomepageUrl":6,"ownerHtmlUrl":42,"ownerBlogUrl":43,"ownerDescription":44,"updatedAt":45,"install":46,"resources":59},"01M70ZP4G8P39T0VAJPSTEWH2H","endodontics-feedback-complaints",null,"Collect feedback from patients with dental pulp and root canal conditions and handle complaints fairly and visibly.\nTRIGGERS - Use when a endodontist needs a feedback & complaints handling for patients with dental pulp and root canal conditions in a dental practice and referral clinic.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fendodontics-feedback-complaints\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28],"feedback","endodontics feedback complaints","with","referral","for","collect","triggers","use","when","root","2026-11-10 10:12:30",false,"---\nname: endodontics-feedback-complaints\ndescription: |\n  Collect feedback from patients with dental pulp and root canal conditions and handle complaints fairly and visibly.\n  TRIGGERS - Use when a endodontist needs a feedback & complaints handling for patients with dental pulp and root canal conditions in a dental practice and referral clinic.\ncategory: Endodontics\nlicense: MIT\nversion: 1.0\n---\n# Feedback & Complaints Handling — Endodontics\n\nCollect feedback from patients with dental pulp and root canal conditions and handle complaints fairly and visibly. The deliverable is a feedback and complaints process with response standards and learning log.\nThis skill is written for a endodontist working with patients with dental pulp and root canal conditions in a dental practice and referral clinic.\n\n## When to use\n- You are a endodontist preparing, delivering or reviewing this part of your work in a dental practice and referral clinic.\n- You need a defensible, repeatable approach that produces a feedback and complaints process with response standards and learning log.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Pulp | the soft tissue inside a tooth containing nerves and blood vessels |\n| Root canal | the space inside a tooth root cleaned and filled during treatment |\n| Periapical | relating to the tissue around the tip of a tooth root |\n\n## Workflow\n1. **Step 1** - Invite feedback routinely — not only when things go wrong — and make it easy to give in a dental practice and referral clinic\n2. **Step 2** - Acknowledge complaints quickly, thank the person, and explain the process and timeframe honestly\n3. **Step 3** - Investigate from evidence in endodontic assessments; separate the facts from the feelings, and respect both\n4. **Step 4** - Respond with findings, an apology where warranted, and concrete remedies or explanations\n5. **Step 5** - Log themes and feed them into quality work — repeated complaints about missed root canal anatomy are an early-warning system, not a nuisance\n\n## Profession-Specific Components\n| Component | Details for Endodontics |\n|-----------|-------------------------------|\n| Core documentation | endodontic assessments; treatment records; radiographs; review notes |\n| Core tools & equipment | operating microscopes; rotary endodontic systems; apex locators; dental radiography |\n| People involved | patients with dental pulp and root canal conditions; the endodontist; colleagues and other services in a dental practice and referral clinic |\n| Primary record | endodontic assessments — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in a dental practice and referral clinic] | **Objective:** [What this must achieve] | **Audience:** [patients with dental pulp and root canal conditions and other stakeholders]\n\nThe finished output is a feedback and complaints process with response standards and learning log, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in endodontic assessments.\n2. **Short-term:** Complete the workflow steps and record outcomes against treatment success rates.\n3. **Medium-term:** Review results, close actions, and update local procedures in a dental practice and referral clinic.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| treatment success rates | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n| single-visit completion | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n| post-treatment pain reports | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n| review attendance | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: missed root canal anatomy.\n- Never let this happen: instrument separation in canal.\n- Never let this happen: persistent infection.\n- Work only within the competence and authority of a endodontist; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to a dental practice and referral clinic's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA endodontist in a dental practice and referral clinic applies this workflow for patients with dental pulp and root canal conditions: they open\nendodontic assessments, work through the five steps using operating microscopes, and close by recording\nthe outcome against treatment success rates and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# Feedback & Complaints Handling — Endodontics\n\nCollect feedback from patients with dental pulp and root canal conditions and handle complaints fairly and visibly. The deliverable is a feedback and complaints process with response standards and learning log.\nThis skill is written for a endodontist working with patients with dental pulp and root canal conditions in a dental practice and referral clinic.\n\n## When to use\n- You are a endodontist preparing, delivering or reviewing this part of your work in a dental practice and referral clinic.\n- You need a defensible, repeatable approach that produces a feedback and complaints process with response standards and learning log.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Pulp | the soft tissue inside a tooth containing nerves and blood vessels |\n| Root canal | the space inside a tooth root cleaned and filled during treatment |\n| Periapical | relating to the tissue around the tip of a tooth root |\n\n## Workflow\n1. **Step 1** - Invite feedback routinely — not only when things go wrong — and make it easy to give in a dental practice and referral clinic\n2. **Step 2** - Acknowledge complaints quickly, thank the person, and explain the process and timeframe honestly\n3. **Step 3** - Investigate from evidence in endodontic assessments; separate the facts from the feelings, and respect both\n4. **Step 4** - Respond with findings, an apology where warranted, and concrete remedies or explanations\n5. **Step 5** - Log themes and feed them into quality work — repeated complaints about missed root canal anatomy are an early-warning system, not a nuisance\n\n## Profession-Specific Components\n| Component | Details for Endodontics |\n|-----------|-------------------------------|\n| Core documentation | endodontic assessments; treatment records; radiographs; review notes |\n| Core tools & equipment | operating microscopes; rotary endodontic systems; apex locators; dental radiography |\n| People involved | patients with dental pulp and root canal conditions; the endodontist; colleagues and other services in a dental practice and referral clinic |\n| Primary record | endodontic assessments — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in a dental practice and referral clinic] | **Objective:** [What this must achieve] | **Audience:** [patients with dental pulp and root canal conditions and other stakeholders]\n\nThe finished output is a feedback and complaints process with response standards and learning log, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in endodontic assessments.\n2. **Short-term:** Complete the workflow steps and record outcomes against treatment success rates.\n3. **Medium-term:** Review results, close actions, and update local procedures in a dental practice and referral clinic.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| treatment success rates | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n| single-visit completion | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n| post-treatment pain reports | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n| review attendance | Agree a local target and track the trend | Measured from endodontic assessments and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: missed root canal anatomy.\n- Never let this happen: instrument separation in canal.\n- Never let this happen: persistent infection.\n- Work only within the competence and authority of a endodontist; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to a dental practice and referral clinic's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA endodontist in a dental practice and referral clinic applies this workflow for patients with dental pulp and root canal conditions: they open\nendodontic assessments, work through the five steps using operating microscopes, and close by recording\nthe outcome against treatment success rates and agreeing the next review date. 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Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[114],{"categoryNo":115,"categoryName":116,"taxonomyType":117,"taxonomyTypeDesc":118},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[120,69,121,122,23,123,81,25,124,74,75,27,77,26,78],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":126,"name":127,"nameZh":6,"description":128,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":129,"categories":130,"keywords":131,"publishedAt":29},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[132,133,134,69,135,75,72,136,74,27,77,26,78,25,23,137,138,81],"delivery","work session","session","youth work session delivery","prepare","professional","deliver",{"skillNo":140,"name":141,"nameZh":6,"description":142,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":143,"categories":144,"keywords":148,"publishedAt":29},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[145],{"categoryNo":146,"categoryName":147,"taxonomyType":117,"taxonomyTypeDesc":118},"01JBSEEDCAT000000000000015","视觉设计",[69,149,150,151,23,25,78,152,153,81,75,74,77,26,27],"service","plan","youth work service plan","design","as"]