[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M70WDCC4G5F7W65SDHX0NPBX":3,"skill-same:01M70WDCC4G5F7W65SDHX0NPBX":62},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":31,"linkOnly":32,"markdownContent":33,"markdownBody":34,"frontMatter":35,"refName":39,"commitSha":40,"skillDirectory":41,"forksCount":42,"repositoryHtmlUrl":43,"repositoryHomepageUrl":6,"ownerHtmlUrl":44,"ownerBlogUrl":45,"ownerDescription":46,"updatedAt":47,"install":48,"resources":61},"01M70WDCC4G5F7W65SDHX0NPBX","commercial-diving-feedback-complaints",null,"Collect feedback from offshore, construction and salvage clients and handle complaints fairly and visibly.\nTRIGGERS - Use when a commercial diver needs a feedback & complaints handling for offshore, construction and salvage clients in underwater work sites and support vessels.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fcommercial-diving-feedback-complaints\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30],"feedback","commercial diving feedback complaints","commercial","work","support","for","collect","triggers","clients","sites","use","when","2026-11-10 10:12:30",false,"---\nname: commercial-diving-feedback-complaints\ndescription: |\n  Collect feedback from offshore, construction and salvage clients and handle complaints fairly and visibly.\n  TRIGGERS - Use when a commercial diver needs a feedback & complaints handling for offshore, construction and salvage clients in underwater work sites and support vessels.\ncategory: Commercial Diving\nlicense: MIT\nversion: 1.0\n---\n# Feedback & Complaints Handling — Commercial Diving\n\nCollect feedback from offshore, construction and salvage clients and handle complaints fairly and visibly. The deliverable is a feedback and complaints process with response standards and learning log.\nThis skill is written for a commercial diver working with offshore, construction and salvage clients in underwater work sites and support vessels.\n\n## When to use\n- You are a commercial diver preparing, delivering or reviewing this part of your work in underwater work sites and support vessels.\n- You need a defensible, repeatable approach that produces a feedback and complaints process with response standards and learning log.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Umbilical | the cable and hoses supplying air and communications to a diver |\n| Decompression | controlled ascent stops letting gases leave the body safely |\n| Dive plan | the documented method and limits for a dive |\n\n## Workflow\n1. **Step 1** - Invite feedback routinely — not only when things go wrong — and make it easy to give in underwater work sites and support vessels\n2. **Step 2** - Acknowledge complaints quickly, thank the person, and explain the process and timeframe honestly\n3. **Step 3** - Investigate from evidence in dive plans; separate the facts from the feelings, and respect both\n4. **Step 4** - Respond with findings, an apology where warranted, and concrete remedies or explanations\n5. **Step 5** - Log themes and feed them into quality work — repeated complaints about decompression sickness are an early-warning system, not a nuisance\n\n## Profession-Specific Components\n| Component | Details for Commercial Diving |\n|-----------|-------------------------------|\n| Core documentation | dive plans; dive logs; equipment checks; medical records |\n| Core tools & equipment | diving equipment; umbilical systems; decompression chambers; underwater tools |\n| People involved | offshore, construction and salvage clients; the commercial diver; colleagues and other services in underwater work sites and support vessels |\n| Primary record | dive plans — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in underwater work sites and support vessels] | **Objective:** [What this must achieve] | **Audience:** [offshore, construction and salvage clients and other stakeholders]\n\nThe finished output is a feedback and complaints process with response standards and learning log, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in dive plans.\n2. **Short-term:** Complete the workflow steps and record outcomes against dive plan compliance.\n3. **Medium-term:** Review results, close actions, and update local procedures in underwater work sites and support vessels.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| dive plan compliance | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n| incident rates | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n| equipment check completion | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n| task completion | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: decompression sickness.\n- Never let this happen: equipment failure underwater.\n- Never let this happen: communication loss.\n- Work only within the competence and authority of a commercial diver; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to underwater work sites and support vessels's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA commercial diver in underwater work sites and support vessels applies this workflow for offshore, construction and salvage clients: they open\ndive plans, work through the five steps using diving equipment, and close by recording\nthe outcome against dive plan compliance and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# Feedback & Complaints Handling — Commercial Diving\n\nCollect feedback from offshore, construction and salvage clients and handle complaints fairly and visibly. The deliverable is a feedback and complaints process with response standards and learning log.\nThis skill is written for a commercial diver working with offshore, construction and salvage clients in underwater work sites and support vessels.\n\n## When to use\n- You are a commercial diver preparing, delivering or reviewing this part of your work in underwater work sites and support vessels.\n- You need a defensible, repeatable approach that produces a feedback and complaints process with response standards and learning log.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Umbilical | the cable and hoses supplying air and communications to a diver |\n| Decompression | controlled ascent stops letting gases leave the body safely |\n| Dive plan | the documented method and limits for a dive |\n\n## Workflow\n1. **Step 1** - Invite feedback routinely — not only when things go wrong — and make it easy to give in underwater work sites and support vessels\n2. **Step 2** - Acknowledge complaints quickly, thank the person, and explain the process and timeframe honestly\n3. **Step 3** - Investigate from evidence in dive plans; separate the facts from the feelings, and respect both\n4. **Step 4** - Respond with findings, an apology where warranted, and concrete remedies or explanations\n5. **Step 5** - Log themes and feed them into quality work — repeated complaints about decompression sickness are an early-warning system, not a nuisance\n\n## Profession-Specific Components\n| Component | Details for Commercial Diving |\n|-----------|-------------------------------|\n| Core documentation | dive plans; dive logs; equipment checks; medical records |\n| Core tools & equipment | diving equipment; umbilical systems; decompression chambers; underwater tools |\n| People involved | offshore, construction and salvage clients; the commercial diver; colleagues and other services in underwater work sites and support vessels |\n| Primary record | dive plans — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in underwater work sites and support vessels] | **Objective:** [What this must achieve] | **Audience:** [offshore, construction and salvage clients and other stakeholders]\n\nThe finished output is a feedback and complaints process with response standards and learning log, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in dive plans.\n2. **Short-term:** Complete the workflow steps and record outcomes against dive plan compliance.\n3. **Medium-term:** Review results, close actions, and update local procedures in underwater work sites and support vessels.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| dive plan compliance | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n| incident rates | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n| equipment check completion | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n| task completion | Agree a local target and track the trend | Measured from dive plans and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: decompression sickness.\n- Never let this happen: equipment failure underwater.\n- Never let this happen: communication loss.\n- Work only within the competence and authority of a commercial diver; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to underwater work sites and support vessels's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA commercial diver in underwater work sites and support vessels applies this workflow for offshore, construction and salvage clients: they open\ndive plans, work through the five steps using diving equipment, and close by recording\nthe outcome against dive plan compliance and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n",{"name":5,"license":15,"version":36,"category":37,"description":38},1,"Commercial Diving","Collect feedback from offshore, construction and salvage clients and handle complaints fairly and visibly.\nTRIGGERS - Use when a commercial diver needs a feedback & complaints handling for offshore, construction and salvage clients in underwater work sites and support vessels.\n","main","c605eae5729892d78c0b76dfdd58d3533bb26a91","skills\u002Fcommercial-diving-feedback-complaints",5,"https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection","https:\u002F\u002Fgithub.com\u002Flionelsimai","www.theaicapitol.com","Founder at The AI Capitol | I help founders turn AI into 10X revenue through systems, not tools. Ex-Apple • Ex-TikTok 👉 http:\u002F\u002Flionelsim.substack.com","2026-11-09 07:48:48",{"source":8,"skillName":5,"commands":49,"prompt":59,"zipAvailable":60},[50,53,56],{"tool":51,"command":52},"npx","npx skills add lionelsimai\u002Fclaude-skills-collection --skill commercial-diving-feedback-complaints",{"tool":54,"command":55},"bunx","bunx skills add lionelsimai\u002Fclaude-skills-collection --skill commercial-diving-feedback-complaints",{"tool":57,"command":58},"pnpm","pnpm dlx skills add lionelsimai\u002Fclaude-skills-collection --skill commercial-diving-feedback-complaints","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fcommercial-diving-feedback-complaints\u002FSKILL.md",true,[],[63,83,96,109,126,140],{"skillNo":64,"name":65,"nameZh":6,"description":66,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":67,"categories":68,"keywords":69,"publishedAt":31},"01M71E7TB5HAR0K6EXB80YXBT7","youth-work-troubleshooting-guide","Diagnose and resolve common problems a youth worker meets in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a troubleshooting & problem solving for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-troubleshooting-guide\u002FSKILL.md",[],[70,22,71,72,73,74,24,75,76,77,30,78,29,79,26,80,81,82],"youth work troubleshooting guide","troubleshooting","troubleshooting guide","guide","problem solving","outreach","settings","common","people","worker","diagnose","problem","communities",{"skillNo":84,"name":85,"nameZh":6,"description":86,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":87,"categories":88,"keywords":89,"publishedAt":31},"01M71E7R3YHK4RAQVCRPB4CTXN","youth-work-tools-equipment-checklist","Select, check and maintain the tools and equipment a youth worker relies on.\nTRIGGERS - Use when a youth worker needs a tools & equipment checklist for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-tools-equipment-checklist\u002FSKILL.md",[],[90,22,91,92,30,78,29,93,79,26,94,24,82,95,75,76],"youth work tools equipment checklist","checklist","Tools","maintain","select","check",{"skillNo":97,"name":98,"nameZh":6,"description":99,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":100,"categories":101,"keywords":102,"publishedAt":31},"01M71E7NX1BMFEFBH01KCRJDEP","youth-work-supplies-procurement","Specify, source and manage the supplies and materials used in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a supplies & procurement for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-supplies-procurement\u002FSKILL.md",[],[103,104,22,105,106,75,76,78,29,79,26,107,108,24,82,30],"procurement","youth work supplies procurement","materials","source","specify","manage",{"skillNo":110,"name":111,"nameZh":6,"description":112,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":113,"categories":114,"keywords":120,"publishedAt":31},"01M71E7JVFP6P96GAT2VT9JY0D","youth-work-stakeholder-presentation","Present youth worker findings and proposals to decision-makers and stakeholders.\nTRIGGERS - Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[115],{"categoryNo":116,"categoryName":117,"taxonomyType":118,"taxonomyTypeDesc":119},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[121,22,122,123,24,124,82,26,125,75,76,30,78,29,79],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":127,"name":128,"nameZh":6,"description":129,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":130,"categories":131,"keywords":132,"publishedAt":31},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[133,134,135,22,136,76,73,137,75,30,78,29,79,26,24,138,139,82],"delivery","work session","session","youth work session delivery","prepare","professional","deliver",{"skillNo":141,"name":142,"nameZh":6,"description":143,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":144,"categories":145,"keywords":149,"publishedAt":31},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[146],{"categoryNo":147,"categoryName":148,"taxonomyType":118,"taxonomyTypeDesc":119},"01JBSEEDCAT000000000000015","视觉设计",[22,150,151,152,24,26,79,153,154,82,76,75,78,29,30],"service","plan","youth work service plan","design","as"]