[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M70VZFRBABNZ2ABEXNWASN85":3,"skill-same:01M70VZFRBABNZ2ABEXNWASN85":63},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":32,"linkOnly":33,"markdownContent":34,"markdownBody":35,"frontMatter":36,"refName":40,"commitSha":41,"skillDirectory":42,"forksCount":43,"repositoryHtmlUrl":44,"repositoryHomepageUrl":6,"ownerHtmlUrl":45,"ownerBlogUrl":46,"ownerDescription":47,"updatedAt":48,"install":49,"resources":62},"01M70VZFRBABNZ2ABEXNWASN85","claims-adjusting-professional-development",null,"Plan and evidence continuing professional development for a practising claims adjuster.\nTRIGGERS - Use when a claims adjuster needs a continuing professional development plan for policyholders, insurers and repairers in insurance offices and loss sites.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fclaims-adjusting-professional-development\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30,31],"claims","professional","development","claims adjusting professional development","plan","evidence","professional development plan","insurance","for","triggers","sites","use","when","2026-11-10 10:12:30",false,"---\nname: claims-adjusting-professional-development\ndescription: |\n  Plan and evidence continuing professional development for a practising claims adjuster.\n  TRIGGERS - Use when a claims adjuster needs a continuing professional development plan for policyholders, insurers and repairers in insurance offices and loss sites.\ncategory: Claims Adjusting\nlicense: MIT\nversion: 1.0\n---\n# Continuing Professional Development Plan — Claims Adjusting\n\nPlan and evidence continuing professional development for a practising claims adjuster. The deliverable is a CPD plan mapped to competency gaps, with evidence and reflection records.\nThis skill is written for a claims adjuster working with policyholders, insurers and repairers in insurance offices and loss sites.\n\n## When to use\n- You are a claims adjuster preparing, delivering or reviewing this part of your work in insurance offices and loss sites.\n- You need a defensible, repeatable approach that produces a CPD plan mapped to competency gaps, with evidence and reflection records.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Reserve | money set aside for the expected cost of a claim |\n| Leakage | claim payments higher than they should be |\n| Indemnity | restoring the insured to their pre-loss position |\n\n## Workflow\n1. **Step 1** - Audit current competence against the standards for insurance offices and loss sites and the evidence in your recent claims files\n2. **Step 2** - Choose development priorities that close real gaps — including staying current on fraudulent claims paid — not just easy hours\n3. **Step 3** - Mix formats: courses, supervised practice, case review, reading and teaching others\n4. **Step 4** - After each activity, write a short reflection: what changed in your practice and what it means for claims cycle time\n5. **Step 5** - Keep the CPD record inspection-ready and review the plan at appraisal or revalidation time\n\n## Profession-Specific Components\n| Component | Details for Claims Adjusting |\n|-----------|-------------------------------|\n| Core documentation | claims files; inspection reports; settlement records; reserve estimates |\n| Core tools & equipment | claims systems; estimating software; photography; supplier networks |\n| People involved | policyholders, insurers and repairers; the claims adjuster; colleagues and other services in insurance offices and loss sites |\n| Primary record | claims files — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in insurance offices and loss sites] | **Objective:** [What this must achieve] | **Audience:** [policyholders, insurers and repairers and other stakeholders]\n\nThe finished output is a CPD plan mapped to competency gaps, with evidence and reflection records, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in claims files.\n2. **Short-term:** Complete the workflow steps and record outcomes against claims cycle time.\n3. **Medium-term:** Review results, close actions, and update local procedures in insurance offices and loss sites.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| claims cycle time | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n| settlement accuracy | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n| customer satisfaction | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n| leakage rates | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: fraudulent claims paid.\n- Never let this happen: under-reserving.\n- Never let this happen: distressed customers mishandled.\n- Work only within the competence and authority of a claims adjuster; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to insurance offices and loss sites's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA claims adjuster in insurance offices and loss sites applies this workflow for policyholders, insurers and repairers: they open\nclaims files, work through the five steps using claims systems, and close by recording\nthe outcome against claims cycle time and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# Continuing Professional Development Plan — Claims Adjusting\n\nPlan and evidence continuing professional development for a practising claims adjuster. The deliverable is a CPD plan mapped to competency gaps, with evidence and reflection records.\nThis skill is written for a claims adjuster working with policyholders, insurers and repairers in insurance offices and loss sites.\n\n## When to use\n- You are a claims adjuster preparing, delivering or reviewing this part of your work in insurance offices and loss sites.\n- You need a defensible, repeatable approach that produces a CPD plan mapped to competency gaps, with evidence and reflection records.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Reserve | money set aside for the expected cost of a claim |\n| Leakage | claim payments higher than they should be |\n| Indemnity | restoring the insured to their pre-loss position |\n\n## Workflow\n1. **Step 1** - Audit current competence against the standards for insurance offices and loss sites and the evidence in your recent claims files\n2. **Step 2** - Choose development priorities that close real gaps — including staying current on fraudulent claims paid — not just easy hours\n3. **Step 3** - Mix formats: courses, supervised practice, case review, reading and teaching others\n4. **Step 4** - After each activity, write a short reflection: what changed in your practice and what it means for claims cycle time\n5. **Step 5** - Keep the CPD record inspection-ready and review the plan at appraisal or revalidation time\n\n## Profession-Specific Components\n| Component | Details for Claims Adjusting |\n|-----------|-------------------------------|\n| Core documentation | claims files; inspection reports; settlement records; reserve estimates |\n| Core tools & equipment | claims systems; estimating software; photography; supplier networks |\n| People involved | policyholders, insurers and repairers; the claims adjuster; colleagues and other services in insurance offices and loss sites |\n| Primary record | claims files — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in insurance offices and loss sites] | **Objective:** [What this must achieve] | **Audience:** [policyholders, insurers and repairers and other stakeholders]\n\nThe finished output is a CPD plan mapped to competency gaps, with evidence and reflection records, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in claims files.\n2. **Short-term:** Complete the workflow steps and record outcomes against claims cycle time.\n3. **Medium-term:** Review results, close actions, and update local procedures in insurance offices and loss sites.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| claims cycle time | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n| settlement accuracy | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n| customer satisfaction | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n| leakage rates | Agree a local target and track the trend | Measured from claims files and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: fraudulent claims paid.\n- Never let this happen: under-reserving.\n- Never let this happen: distressed customers mishandled.\n- Work only within the competence and authority of a claims adjuster; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to insurance offices and loss sites's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA claims adjuster in insurance offices and loss sites applies this workflow for policyholders, insurers and repairers: they open\nclaims files, work through the five steps using claims systems, and close by recording\nthe outcome against claims cycle time and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n",{"name":5,"license":15,"version":37,"category":38,"description":39},1,"Claims Adjusting","Plan and evidence continuing professional development for a practising claims adjuster.\nTRIGGERS - Use when a claims adjuster needs a continuing professional development plan for policyholders, insurers and repairers in insurance offices and loss sites.\n","main","c605eae5729892d78c0b76dfdd58d3533bb26a91","skills\u002Fclaims-adjusting-professional-development",5,"https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection","https:\u002F\u002Fgithub.com\u002Flionelsimai","www.theaicapitol.com","Founder at The AI Capitol | I help founders turn AI into 10X revenue through systems, not tools. Ex-Apple • Ex-TikTok 👉 http:\u002F\u002Flionelsim.substack.com","2026-11-09 07:48:48",{"source":8,"skillName":5,"commands":50,"prompt":60,"zipAvailable":61},[51,54,57],{"tool":52,"command":53},"npx","npx skills add lionelsimai\u002Fclaude-skills-collection --skill claims-adjusting-professional-development",{"tool":55,"command":56},"bunx","bunx skills add lionelsimai\u002Fclaude-skills-collection --skill claims-adjusting-professional-development",{"tool":58,"command":59},"pnpm","pnpm dlx skills add lionelsimai\u002Fclaude-skills-collection --skill claims-adjusting-professional-development","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fclaims-adjusting-professional-development\u002FSKILL.md",true,[],[64,85,98,111,128,141],{"skillNo":65,"name":66,"nameZh":6,"description":67,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":68,"categories":69,"keywords":70,"publishedAt":32},"01M71E7TB5HAR0K6EXB80YXBT7","youth-work-troubleshooting-guide","Diagnose and resolve common problems a youth worker meets in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a troubleshooting & problem solving for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-troubleshooting-guide\u002FSKILL.md",[],[71,72,73,74,75,76,27,77,78,79,31,80,30,81,28,82,83,84],"youth work troubleshooting guide","work","troubleshooting","troubleshooting guide","guide","problem solving","outreach","settings","common","people","worker","diagnose","problem","communities",{"skillNo":86,"name":87,"nameZh":6,"description":88,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":89,"categories":90,"keywords":91,"publishedAt":32},"01M71E7R3YHK4RAQVCRPB4CTXN","youth-work-tools-equipment-checklist","Select, check and maintain the tools and equipment a youth worker relies on.\nTRIGGERS - Use when a youth worker needs a tools & equipment checklist for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-tools-equipment-checklist\u002FSKILL.md",[],[92,72,93,94,31,80,30,95,81,28,96,27,84,97,77,78],"youth work tools equipment checklist","checklist","Tools","maintain","select","check",{"skillNo":99,"name":100,"nameZh":6,"description":101,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":102,"categories":103,"keywords":104,"publishedAt":32},"01M71E7NX1BMFEFBH01KCRJDEP","youth-work-supplies-procurement","Specify, source and manage the supplies and materials used in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a supplies & procurement for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-supplies-procurement\u002FSKILL.md",[],[105,106,72,107,108,77,78,80,30,81,28,109,110,27,84,31],"procurement","youth work supplies procurement","materials","source","specify","manage",{"skillNo":112,"name":113,"nameZh":6,"description":114,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":115,"categories":116,"keywords":122,"publishedAt":32},"01M71E7JVFP6P96GAT2VT9JY0D","youth-work-stakeholder-presentation","Present youth worker findings and proposals to decision-makers and stakeholders.\nTRIGGERS - Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[117],{"categoryNo":118,"categoryName":119,"taxonomyType":120,"taxonomyTypeDesc":121},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[123,72,124,125,27,126,84,28,127,77,78,31,80,30,81],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":129,"name":130,"nameZh":6,"description":131,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":132,"categories":133,"keywords":134,"publishedAt":32},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[135,136,137,72,138,78,75,139,77,31,80,30,81,28,27,20,140,84],"delivery","work session","session","youth work session delivery","prepare","deliver",{"skillNo":142,"name":143,"nameZh":6,"description":144,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":145,"categories":146,"keywords":150,"publishedAt":32},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[147],{"categoryNo":148,"categoryName":149,"taxonomyType":120,"taxonomyTypeDesc":121},"01JBSEEDCAT000000000000015","视觉设计",[72,151,23,152,27,28,81,153,154,84,78,77,80,30,31],"service","youth work service plan","design","as"]