[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M70R26D6CH0B1FSJC4E7K13H":3,"skill-same:01M70R26D6CH0B1FSJC4E7K13H":68},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":23,"publishedAt":37,"linkOnly":38,"markdownContent":39,"markdownBody":40,"frontMatter":41,"refName":45,"commitSha":46,"skillDirectory":47,"forksCount":48,"repositoryHtmlUrl":49,"repositoryHomepageUrl":6,"ownerHtmlUrl":50,"ownerBlogUrl":51,"ownerDescription":52,"updatedAt":53,"install":54,"resources":67},"01M70R26D6CH0B1FSJC4E7K13H","appliance-repair-new-client-onboarding",null,"Onboard homeowners, landlords and retailers smoothly into a appliance repair technician's service in customers' homes and workshops.\nTRIGGERS - Use when a appliance repair technician needs a new client onboarding pack for homeowners, landlords and retailers in customers' homes and workshops.","lionelsimai\u002Fclaude-skills-collection","lionelsimai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260158848?v=4","01M6CHZPS8G9TSB113TT0BBM6E","Lionel ","01M6CHZPXGW2SPE3BHQTGJ0S8J",38,"MIT","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fappliance-repair-new-client-onboarding\u002FSKILL.md",[18],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},"01JBSEEDCAT000000000000038","人力资源","PROFESSION","适用职业",[24,25,26,27,28,29,30,31,32,33,34,35,36],"repair","client onboarding","new","client","appliance repair new client onboarding","onboarding","onboard","for","triggers","service","use","when","pack","2026-11-10 10:12:30",false,"---\nname: appliance-repair-new-client-onboarding\ndescription: |\n  Onboard homeowners, landlords and retailers smoothly into a appliance repair technician's service in customers' homes and workshops.\n  TRIGGERS - Use when a appliance repair technician needs a new client onboarding pack for homeowners, landlords and retailers in customers' homes and workshops.\ncategory: Appliance Repair\nlicense: MIT\nversion: 1.0\n---\n# New Client Onboarding Pack — Appliance Repair\n\nOnboard homeowners, landlords and retailers smoothly into a appliance repair technician's service in customers' homes and workshops. The deliverable is an onboarding pack: welcome information, expectations, first steps and contacts.\nThis skill is written for a appliance repair technician working with homeowners, landlords and retailers in customers' homes and workshops.\n\n## When to use\n- You are a appliance repair technician preparing, delivering or reviewing this part of your work in customers' homes and workshops.\n- You need a defensible, repeatable approach that produces an onboarding pack: welcome information, expectations, first steps and contacts.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Diagnostic code | a fault code displayed by an appliance's controls |\n| PAT testing | checking portable appliances for electrical safety |\n| Planned obsolescence | designing products with a limited lifespan |\n\n## Workflow\n1. **Step 1** - Send a welcome pack before the first appointment: what the service does, what happens first, what to bring from job cards\n2. **Step 2** - Set expectations honestly — timescales, costs where relevant, and how progress on first-time fix rate will be shared\n3. **Step 3** - Cover rights and responsibilities on both sides, including confidentiality limits and how to raise concerns\n4. **Step 4** - Make the first contact easy: named contact, directions to customers' homes and workshops, and what to do if plans change\n5. **Step 5** - Check in after the first session or milestone and fix friction early, before it becomes disengagement or electric shock\n\n## Profession-Specific Components\n| Component | Details for Appliance Repair |\n|-----------|-------------------------------|\n| Core documentation | job cards; diagnostic reports; parts orders; safety test results |\n| Core tools & equipment | multimeters; diagnostic tools; spare parts stock; manufacturer software |\n| People involved | homeowners, landlords and retailers; the appliance repair technician; colleagues and other services in customers' homes and workshops |\n| Primary record | job cards — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in customers' homes and workshops] | **Objective:** [What this must achieve] | **Audience:** [homeowners, landlords and retailers and other stakeholders]\n\nThe finished output is an onboarding pack: welcome information, expectations, first steps and contacts, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in job cards.\n2. **Short-term:** Complete the workflow steps and record outcomes against first-time fix rate.\n3. **Medium-term:** Review results, close actions, and update local procedures in customers' homes and workshops.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| first-time fix rate | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n| repair turnaround | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n| parts accuracy | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n| customer satisfaction | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: electric shock.\n- Never let this happen: gas appliance risks.\n- Never let this happen: repeat faults.\n- Work only within the competence and authority of a appliance repair technician; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to customers' homes and workshops's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA appliance repair technician in customers' homes and workshops applies this workflow for homeowners, landlords and retailers: they open\njob cards, work through the five steps using multimeters, and close by recording\nthe outcome against first-time fix rate and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n","# New Client Onboarding Pack — Appliance Repair\n\nOnboard homeowners, landlords and retailers smoothly into a appliance repair technician's service in customers' homes and workshops. The deliverable is an onboarding pack: welcome information, expectations, first steps and contacts.\nThis skill is written for a appliance repair technician working with homeowners, landlords and retailers in customers' homes and workshops.\n\n## When to use\n- You are a appliance repair technician preparing, delivering or reviewing this part of your work in customers' homes and workshops.\n- You need a defensible, repeatable approach that produces an onboarding pack: welcome information, expectations, first steps and contacts.\n- A colleague, auditor or client asks how this was done and what evidence supports it.\n\n## Key Concepts\n| Term | Meaning |\n|------|---------|\n| Diagnostic code | a fault code displayed by an appliance's controls |\n| PAT testing | checking portable appliances for electrical safety |\n| Planned obsolescence | designing products with a limited lifespan |\n\n## Workflow\n1. **Step 1** - Send a welcome pack before the first appointment: what the service does, what happens first, what to bring from job cards\n2. **Step 2** - Set expectations honestly — timescales, costs where relevant, and how progress on first-time fix rate will be shared\n3. **Step 3** - Cover rights and responsibilities on both sides, including confidentiality limits and how to raise concerns\n4. **Step 4** - Make the first contact easy: named contact, directions to customers' homes and workshops, and what to do if plans change\n5. **Step 5** - Check in after the first session or milestone and fix friction early, before it becomes disengagement or electric shock\n\n## Profession-Specific Components\n| Component | Details for Appliance Repair |\n|-----------|-------------------------------|\n| Core documentation | job cards; diagnostic reports; parts orders; safety test results |\n| Core tools & equipment | multimeters; diagnostic tools; spare parts stock; manufacturer software |\n| People involved | homeowners, landlords and retailers; the appliance repair technician; colleagues and other services in customers' homes and workshops |\n| Primary record | job cards — keep it current, dated and attributable |\n\n## Output Format\n**Context:** [Situation in customers' homes and workshops] | **Objective:** [What this must achieve] | **Audience:** [homeowners, landlords and retailers and other stakeholders]\n\nThe finished output is an onboarding pack: welcome information, expectations, first steps and contacts, structured as:\n1. Summary of position and evidence\n2. Detail, following the workflow above\n3. Decisions, actions, owners and dates\n4. Review point and escalation route\n\n### Action Plan\n1. **Immediate:** Confirm scope, consent and the evidence available in job cards.\n2. **Short-term:** Complete the workflow steps and record outcomes against first-time fix rate.\n3. **Medium-term:** Review results, close actions, and update local procedures in customers' homes and workshops.\n\n## Success Metrics\n| Metric | Target | Method |\n|--------|--------|--------|\n| first-time fix rate | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n| repair turnaround | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n| parts accuracy | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n| customer satisfaction | Agree a local target and track the trend | Measured from job cards and reviewed on a set cycle |\n\n## Guardrails & Quality Checks\n- Never let this happen: electric shock.\n- Never let this happen: gas appliance risks.\n- Never let this happen: repeat faults.\n- Work only within the competence and authority of a appliance repair technician; escalate or refer anything beyond it.\n- Record facts and observations, not speculation, and keep records confidential to customers' homes and workshops's rules.\n- Verify names, dates, figures and measurements twice before anything is issued or signed off.\n- Use only real, verified information from the case in hand — never invent results, credentials or evidence.\n\n## Example (illustrative)\nA appliance repair technician in customers' homes and workshops applies this workflow for homeowners, landlords and retailers: they open\njob cards, work through the five steps using multimeters, and close by recording\nthe outcome against first-time fix rate and agreeing the next review date. (Illustrative example only —\nreplace with the real details of the case in hand.)\n",{"name":5,"license":15,"version":42,"category":43,"description":44},1,"Appliance Repair","Onboard homeowners, landlords and retailers smoothly into a appliance repair technician's service in customers' homes and workshops.\nTRIGGERS - Use when a appliance repair technician needs a new client onboarding pack for homeowners, landlords and retailers in customers' homes and workshops.\n","main","c605eae5729892d78c0b76dfdd58d3533bb26a91","skills\u002Fappliance-repair-new-client-onboarding",5,"https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection","https:\u002F\u002Fgithub.com\u002Flionelsimai","www.theaicapitol.com","Founder at The AI Capitol | I help founders turn AI into 10X revenue through systems, not tools. Ex-Apple • Ex-TikTok 👉 http:\u002F\u002Flionelsim.substack.com","2026-11-09 07:48:48",{"source":8,"skillName":5,"commands":55,"prompt":65,"zipAvailable":66},[56,59,62],{"tool":57,"command":58},"npx","npx skills add lionelsimai\u002Fclaude-skills-collection --skill appliance-repair-new-client-onboarding",{"tool":60,"command":61},"bunx","bunx skills add lionelsimai\u002Fclaude-skills-collection --skill appliance-repair-new-client-onboarding",{"tool":63,"command":64},"pnpm","pnpm dlx skills add lionelsimai\u002Fclaude-skills-collection --skill appliance-repair-new-client-onboarding","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fappliance-repair-new-client-onboarding\u002FSKILL.md",true,[],[69,90,103,116,133,147],{"skillNo":70,"name":71,"nameZh":6,"description":72,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":73,"categories":74,"keywords":75,"publishedAt":37},"01M71E7TB5HAR0K6EXB80YXBT7","youth-work-troubleshooting-guide","Diagnose and resolve common problems a youth worker meets in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a troubleshooting & problem solving for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-troubleshooting-guide\u002FSKILL.md",[],[76,77,78,79,80,81,31,82,83,84,35,85,34,86,32,87,88,89],"youth work troubleshooting guide","work","troubleshooting","troubleshooting guide","guide","problem solving","outreach","settings","common","people","worker","diagnose","problem","communities",{"skillNo":91,"name":92,"nameZh":6,"description":93,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":94,"categories":95,"keywords":96,"publishedAt":37},"01M71E7R3YHK4RAQVCRPB4CTXN","youth-work-tools-equipment-checklist","Select, check and maintain the tools and equipment a youth worker relies on.\nTRIGGERS - Use when a youth worker needs a tools & equipment checklist for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-tools-equipment-checklist\u002FSKILL.md",[],[97,77,98,99,35,85,34,100,86,32,101,31,89,102,82,83],"youth work tools equipment checklist","checklist","Tools","maintain","select","check",{"skillNo":104,"name":105,"nameZh":6,"description":106,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":107,"categories":108,"keywords":109,"publishedAt":37},"01M71E7NX1BMFEFBH01KCRJDEP","youth-work-supplies-procurement","Specify, source and manage the supplies and materials used in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a supplies & procurement for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-supplies-procurement\u002FSKILL.md",[],[110,111,77,112,113,82,83,85,34,86,32,114,115,31,89,35],"procurement","youth work supplies procurement","materials","source","specify","manage",{"skillNo":117,"name":118,"nameZh":6,"description":119,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":120,"categories":121,"keywords":127,"publishedAt":37},"01M71E7JVFP6P96GAT2VT9JY0D","youth-work-stakeholder-presentation","Present youth worker findings and proposals to decision-makers and stakeholders.\nTRIGGERS - Use when a youth worker needs a stakeholder presentation for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-stakeholder-presentation\u002FSKILL.md",[122],{"categoryNo":123,"categoryName":124,"taxonomyType":125,"taxonomyTypeDesc":126},"01JBSEEDCAT000000000000003","演示文稿","SCENARIO","使用场景",[128,77,129,130,31,131,89,32,132,82,83,35,85,34,86],"youth work stakeholder presentation","presentation","decision","proposals","present",{"skillNo":134,"name":135,"nameZh":6,"description":136,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":137,"categories":138,"keywords":139,"publishedAt":37},"01M71E7GE5VA1RG4XEM2GAZRFY","youth-work-session-delivery","Prepare for and deliver a professional session or appointment for young people and their communities in youth centres, schools and outreach settings.\nTRIGGERS - Use when a youth worker needs a session delivery guide for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-session-delivery\u002FSKILL.md",[],[140,141,142,77,143,83,80,144,82,35,85,34,86,32,31,145,146,89],"delivery","work session","session","youth work session delivery","prepare","professional","deliver",{"skillNo":148,"name":149,"nameZh":6,"description":150,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":151,"categories":152,"keywords":156,"publishedAt":37},"01M71E7DQSMY2ZW1BF3A1Z0VJM","youth-work-service-plan","Design a realistic, measurable service plan for young people and their communities as a youth worker.\nTRIGGERS - Use when a youth worker needs a service plan design for young people and their communities in youth centres, schools and outreach settings.","https:\u002F\u002Fgithub.com\u002Flionelsimai\u002Fclaude-skills-collection\u002Fblob\u002Fmain\u002Fskills\u002Fyouth-work-service-plan\u002FSKILL.md",[153],{"categoryNo":154,"categoryName":155,"taxonomyType":125,"taxonomyTypeDesc":126},"01JBSEEDCAT000000000000015","视觉设计",[77,33,157,158,31,32,86,159,160,89,83,82,85,34,35],"plan","youth work service plan","design","as"]