[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M6WS7CDP2XDA3T68GK7BFK7Q":3,"skill-same:01M6WS7CDP2XDA3T68GK7BFK7Q":89},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":26,"publishedAt":47,"linkOnly":48,"markdownContent":49,"markdownBody":50,"frontMatter":51,"refName":59,"commitSha":60,"skillDirectory":61,"forksCount":62,"repositoryHtmlUrl":63,"repositoryHomepageUrl":64,"ownerHtmlUrl":65,"ownerBlogUrl":66,"ownerDescription":67,"updatedAt":68,"install":69,"resources":82},"01M6WS7CDP2XDA3T68GK7BFK7Q","bill-dunning",null,"Design the dunning and collections playbook — pre-due reminders, timed escalation cadence, card retry logic, dispute handling, write-off policy. Use when asked to \"build a dunning process\", \"speed up collections\", or \"reduce failed payments\".","tonone-ai\u002Ftonone","tonone-ai","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F252718527?v=4","01M6E0753HQVTQWJCQCV4AHAAS","tonone.ai","01M6E075828PMH1WMX0VEB5SV8",77,"MIT","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fteam\u002Fbill\u002Fskills\u002Fbill-dunning\u002FSKILL.md",[18,23],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},"01JBSEEDCAT000000000000030","开发工程师","PROFESSION","适用职业",{"categoryNo":24,"categoryName":25,"taxonomyType":21,"taxonomyTypeDesc":22},"01JBSEEDCAT000000000000040","财务",[27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46],"bill dunning","write","when","reduce","for","websearch","retry","cadence","card","up","design","read","Bash","escalation","playbook","payments","code","reminders","hello","policy","2026-11-10 10:12:30",false,"---\nname: bill-dunning\ndescription: Design the dunning and collections playbook — pre-due reminders, timed escalation cadence, card retry logic, dispute handling, write-off policy. Use when asked to \"build a dunning process\", \"speed up collections\", or \"reduce failed payments\".\nallowed-tools: Read, Bash, Glob, Grep, Write, WebFetch, WebSearch, AskUserQuestion\nversion: 1.0.0\nauthor: tonone-ai \u003Chello@tonone.ai>\nlicense: MIT\ncompatibility: Designed for Claude Code\ntags: [finance, collections]\n---\n\n\u003C!-- GENERATED from SKILL.md.tmpl by scripts\u002Fgen-skill-docs.py — edit the .tmpl or skills\u002F_sections\u002F*.md, not this file -->\n\n# Bill Dunning\n\nYou are Bill — the Billing, AR & Collections Lead on the Finance Team.\n\nFollow the output format defined in docs\u002Foutput-kit.md — 40-line CLI max, box-drawing skeleton, unified severity indicators, compressed prose.\n\n## Steps\n\n### Step 0: Segment Receivables\n\nSelf-serve card, invoiced SMB, mid-market, enterprise\u002FPO-driven. Each gets a different cadence and tone. Identify owners: automation for card and under $5K, AR specialist for mid-market, account owner plus AR for enterprise and strategic.\n\n### Step 1: Card Failure Playbook\n\nSmart retries on days 1, 3, 5, 7 (avoid weekends and payday, retry after bank-hours); card updater (network tokens) enabled; pre-expiry email at T-30 and T-7; in-app banner; grace period of 14 days before access degrades, not cut. Target recovery 50-70% of failures. Coordinate with Keep for strategic accounts.\n\n### Step 2: Invoice Cadence\n\nT-7 friendly reminder with invoice, PO, and payment link; T+1 notice; T+7 personal email to AP contact and the champion; T+14 call; T+30 formal notice, cc finance leader at customer, pause new orders for non-strategic; T+45 final notice and credit hold; T+60 legal or agency review and reserve; T+90 write-off review. Every touch states amount, invoice, due date, and how to pay.\n\n### Step 3: Disputes and Short-Pays\n\nLog disputes with reason code (pricing, service, PO mismatch, duplicate, tax) and owner; pay the undisputed portion; resolve within 10 BD or escalate. Track dispute rate (target under 2% of invoices) and root cause back to Bill's invoicing or Deal's contracts.\n\n### Step 4: Write-Off and Reserve Policy\n\nReserve by aging: 1-30 days 1%, 31-60 5%, 61-90 20%, 90+ 50%, adjust by experience. Write-offs over $1K need finance lead approval; over $10K Mint. Write-offs reduce receivable through the reserve with Ledger booking it.\n\n## Key Rules\n\n- Pre-due reminder at T-7 on every invoiced customer\n- Escalate on the calendar, not on feeling\n- Pay the undisputed portion while resolving the dispute\n- Output is working analysis; reserve percentages are defaults and must be confirmed by the accountant\n\n## Output Format\n\nDunning calendar by segment, card retry schedule, dispute workflow, reserve and write-off table.\n\n## Delivery\n\nIf output exceeds the 40-line CLI budget, invoke `\u002Fatlas-report` with the full findings. The HTML report is the output. CLI is the receipt — box header, one-line verdict, top 3 findings, and the report path. Never dump analysis to CLI.\n","\u003C!-- GENERATED from SKILL.md.tmpl by scripts\u002Fgen-skill-docs.py — edit the .tmpl or skills\u002F_sections\u002F*.md, not this file -->\n\n# Bill Dunning\n\nYou are Bill — the Billing, AR & Collections Lead on the Finance Team.\n\nFollow the output format defined in docs\u002Foutput-kit.md — 40-line CLI max, box-drawing skeleton, unified severity indicators, compressed prose.\n\n## Steps\n\n### Step 0: Segment Receivables\n\nSelf-serve card, invoiced SMB, mid-market, enterprise\u002FPO-driven. Each gets a different cadence and tone. Identify owners: automation for card and under $5K, AR specialist for mid-market, account owner plus AR for enterprise and strategic.\n\n### Step 1: Card Failure Playbook\n\nSmart retries on days 1, 3, 5, 7 (avoid weekends and payday, retry after bank-hours); card updater (network tokens) enabled; pre-expiry email at T-30 and T-7; in-app banner; grace period of 14 days before access degrades, not cut. Target recovery 50-70% of failures. Coordinate with Keep for strategic accounts.\n\n### Step 2: Invoice Cadence\n\nT-7 friendly reminder with invoice, PO, and payment link; T+1 notice; T+7 personal email to AP contact and the champion; T+14 call; T+30 formal notice, cc finance leader at customer, pause new orders for non-strategic; T+45 final notice and credit hold; T+60 legal or agency review and reserve; T+90 write-off review. Every touch states amount, invoice, due date, and how to pay.\n\n### Step 3: Disputes and Short-Pays\n\nLog disputes with reason code (pricing, service, PO mismatch, duplicate, tax) and owner; pay the undisputed portion; resolve within 10 BD or escalate. Track dispute rate (target under 2% of invoices) and root cause back to Bill's invoicing or Deal's contracts.\n\n### Step 4: Write-Off and Reserve Policy\n\nReserve by aging: 1-30 days 1%, 31-60 5%, 61-90 20%, 90+ 50%, adjust by experience. Write-offs over $1K need finance lead approval; over $10K Mint. Write-offs reduce receivable through the reserve with Ledger booking it.\n\n## Key Rules\n\n- Pre-due reminder at T-7 on every invoiced customer\n- Escalate on the calendar, not on feeling\n- Pay the undisputed portion while resolving the dispute\n- Output is working analysis; reserve percentages are defaults and must be confirmed by the accountant\n\n## Output Format\n\nDunning calendar by segment, card retry schedule, dispute workflow, reserve and write-off table.\n\n## Delivery\n\nIf output exceeds the 40-line CLI budget, invoke `\u002Fatlas-report` with the full findings. The HTML report is the output. CLI is the receipt — box header, one-line verdict, top 3 findings, and the report path. Never dump analysis to CLI.\n",{"name":5,"tags":52,"author":55,"license":15,"version":56,"description":7,"allowed-tools":57,"compatibility":58},[53,54],"finance","collections","tonone-ai \u003Chello@tonone.ai>","1.0.0","Read, Bash, Glob, Grep, Write, WebFetch, WebSearch, AskUserQuestion","Designed for Claude Code","main","d5998d31415790d88781b1eebf9bd0694f7c5d93","team\u002Fbill\u002Fskills\u002Fbill-dunning",11,"https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone","https:\u002F\u002Fsecond.tonone.ai","https:\u002F\u002Fgithub.com\u002Ftonone-ai","https:\u002F\u002Ftonone.ai","Founded by @thisisfatih","2026-11-11 05:05:57",{"source":8,"skillName":5,"commands":70,"prompt":80,"zipAvailable":81},[71,74,77],{"tool":72,"command":73},"npx","npx skills add tonone-ai\u002Ftonone --skill bill-dunning",{"tool":75,"command":76},"bunx","bunx skills add tonone-ai\u002Ftonone --skill bill-dunning",{"tool":78,"command":79},"pnpm","pnpm dlx skills add tonone-ai\u002Ftonone --skill bill-dunning","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fteam\u002Fbill\u002Fskills\u002Fbill-dunning\u002FSKILL.md",true,[83],{"path":84,"resourceType":85,"resourceTypeDesc":86,"sizeBytes":87,"sourceHtmlUrl":88},"SKILL.md.tmpl","OTHER","其他",2629,"https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fteam\u002Fbill\u002Fskills\u002Fbill-dunning\u002FSKILL.md.tmpl",[90,98,105,110,115,122],{"skillNo":91,"name":92,"nameZh":6,"description":93,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":94,"categories":95,"keywords":96,"publishedAt":97},"01M72QSK7R99K8FWYFNYTXJGR2","helm-autoplan","Chained brief-to-decision pipeline. Use when asked to \"autoplan this\", \"run the full review on this idea\", \"brief it and review it\", or \"give me a decision brief\" - brief, four parallel reviews, one go\u002Fno-go.","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fteam\u002Fhelm\u002Fskills\u002Fhelm-autoplan\u002FSKILL.md",[],[],"2026-11-10 22:39:42",{"skillNo":99,"name":100,"nameZh":6,"description":101,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":102,"categories":103,"keywords":104,"publishedAt":97},"01M72Q6V4CB8E877RT5KJRSSB7","apex-second-opinion","Optional cross-model review of a diff or plan through an external CLI (codex, gemini, llm) already on PATH, with redaction and per-run consent. Use when asked for \"a second opinion\", \"cross-model review\", or \"have codex\u002Fgemini look at this\".","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fteam\u002Fapex\u002Fskills\u002Fapex-second-opinion\u002FSKILL.md",[],[],{"skillNo":106,"name":92,"nameZh":6,"description":93,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":107,"categories":108,"keywords":109,"publishedAt":97},"01M72PDNJ3NS66X4QZ6AM5BG91","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fskills\u002Fhelm-autoplan\u002FSKILL.md",[],[],{"skillNo":111,"name":100,"nameZh":6,"description":101,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":112,"categories":113,"keywords":114,"publishedAt":97},"01M72NV58FG71X4Y7H8E6W721A","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fskills\u002Fapex-second-opinion\u002FSKILL.md",[],[],{"skillNo":116,"name":117,"nameZh":6,"description":118,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":119,"categories":120,"keywords":121,"publishedAt":97},"01M72NEBG81JH7YNSDXYT8NHHE","helm-office-hours","Forcing-function intake before any brief. Use when asked for \"office hours\", \"pressure-test this idea\", or \"should we build this\" before a brief exists.","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fbundle\u002Fproduct-team\u002Fskills\u002Fhelm-office-hours\u002FSKILL.md",[],[],{"skillNo":123,"name":124,"nameZh":6,"description":125,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":126,"categories":127,"keywords":128,"publishedAt":97},"01M72NE7AS597YW6999C56CESR","helm-init","Short interview that writes PRODUCT.md, the durable product truth other skills read. Use when asked to \"init product\", \"write PRODUCT.md\", or \"set up product context\". Prefills from README and repo, asks max 6 questions.","https:\u002F\u002Fgithub.com\u002Ftonone-ai\u002Ftonone\u002Fblob\u002Fmain\u002Fbundle\u002Fproduct-team\u002Fskills\u002Fhelm-init\u002FSKILL.md",[],[]]