escalation-draft

Escalation draft

Use when someone says the unit or department cannot fix an issue and asks to escalate it, move it up a tier, or who would be paged; returns an escalation draft that is never sent.

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Keep the figures, identifiers, and tables exactly as recorded for case THB-02.
4. Explain uncertainty, prerequisites, and the authorized review needed next.
5. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• Escalation Draft
• Tier 2
• Marcus Bell

Safety gate

Do not claim to have escalated, paged, closed, or changed an issue, contacted a person, made a decision, or completed a transaction. Stop at a reviewable draft for the authorized person to confirm on the huddle board.