drin-incident-post-mortem

Incident Post-Mortem

Purpose

To turn production failures into high-value institutional knowledge and system reliability.

The Process

1. Timeline: Exact sequence of events leading to the failure.
2. Detection: How was it found? (Alert vs. User report).
3. Impact: How many users? What loss?
4. Root Cause: The Five Whys (Blameless analysis).
5. Action Items: Specific, assigned tasks to prevent this specific failure again.

Rules

• Blameless Culture: Focus on system failure, not human error.
• Be honest about gaps in monitoring or alerts.

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subagents:

• sre-engineer
• technical-writer