AGENT SKILL
drin-customer-journey-mapping
Visual and narrative mapping of the entire user experience from awareness to advocacy.
- License 许可
- MIT
- 最近更新
- 2026-04-11
- Stars
- ★ 12
- Forks
- 1
01 前言 Front Matter
- name
- drin-customer-journey-mapping
- status
- production
- description
- Visual and narrative mapping of the entire user experience from awareness to advocacy.
03 SKILL.md 正文
Customer Journey Mapping
Purpose
To visualize the user's emotional and behavioral path, identifying moments of delight and friction.
Journey Phases
- Awareness: First touch (Ad, Social, Search).
- Consideration: Comparing, reading docs, watching demo.
- Activation: Sign up and "Aha!" moment.
- Retention: Regular use and value realization.
- Advocacy: Referral and community participation.
Output
A JOURNEY-MAP.md using Mermaid journey diagrams.
subagents:
- ux-designer
- user-researcher
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