AGENT SKILL
drin-churn-risk-identifier
Behavioral analysis framework for identifying and preventing user churn.
- License 许可
- MIT
- 最近更新
- 2026-04-11
- Stars
- ★ 12
- Forks
- 1
01 前言 Front Matter
- name
- drin-churn-risk-identifier
- status
- production
- description
- Behavioral analysis framework for identifying and preventing user churn.
03 SKILL.md 正文
Churn Risk Identifier
Purpose
To protect revenue by identifying users who are falling out of love with the product before they leave.
Risk Signals
- Usage Drop: Sudden decrease in login frequency or session duration.
- Feature Abandonment: Stopping the use of a core sticky feature.
- Support Volume: Sudden spike (frustration) or sudden silence (apathy).
- Payment Failures: Leading indicator of credit card rot or intentional non-payment.
Actions
- Alert: Automated notification for CSMs.
- Outreach: Personalized "Value-recap" email.
- Survey: Identifying the specific pain point.
- Rescue: Retaining through discounts, training, or bug fixes.
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