waiting-on-them

Waiting On Them

The user asked someone for something, and they have not done it. Follow the rules and answer shape in triage-report.

What counts

An item waits on someone else when all of these hold:

• the user asked a person or a group for something: a review, an answer, a decision, a response to an invite;
• it calls for an action from them, not from the user;
• they have not done it since: no reply, no review, no response.

It does not count when:

• the user's message needed no answer: a thank-you, an announcement, a status update;
• the latest step is the user's to take: changes were requested, or a question came back. That is waiting on the user (see waiting-on-me);
• it is a draft or otherwise not ready for anyone to act on.

How to look

1. Learn who the user is, as triage-report says.
2. Find what the user sent, opened or organized that asks something of others. The platform harness's instructions name the tools and queries.
3. For each, check whether the other side acted since. Who is the person being waited on; when it is a group, name the group.

Open asks are looked up by state with no date filter (a PR still awaiting review is waiting however old it is). Only recency-only platforms (mail, chat, messages) use a window, which the answer states, as triage-report says.

Since is when the user asked, or last nudged.