AGENT SKILL
community-insight-taxonomy
Tagging schema for classifying community signals by persona, journey, and business impact.
- License 许可
- MIT
- 最近更新
- 2026-09-28
- Stars
- ★ 4
- Forks
- 4
01 前言 Front Matter
- name
- community-insight-taxonomy
- description
- Tagging schema for classifying community signals by persona, journey, and business impact.
02 资源文件 2
- 资产文件assets/8d-template.md2.8 KB
- 参考文档references/d0-d8-guide.md10.6 KB
03 SKILL.md 正文
Community Insight Taxonomy Skill
When to Use
- Standardizing feedback tagging across forums, events, surveys, and interviews.
- Sharing structured insights with product, marketing, or CS teams.
- Powering dashboards and AI routing for community signals.
Framework
- Persona Dimension – builders, admins, execs, partners, champions, newcomers.
- Journey Stage – onboarding, activation, adoption, expansion, advocacy, lapse.
- Driver Dimension – product, support, education, pricing, community experience, roadmap.
- Sentiment & Urgency – positive/neutral/negative + severity/impact.
- Business Linkage – map to ARR tier, account health, opportunity pipeline, or churn risk.
Templates
- Tag dictionary with definitions, examples, and confidence guidelines.
- Airtable/Sheet schema with validation + automation hooks.
- Quick-reference cheatsheet for moderators/interviewers.
Tips
- Run monthly taxonomy reviews to merge duplicates and add emerging themes.
- Capture "what good looks like" examples to maintain consistency.
- Pair with
run-member-insight-sprintfor auto-tagged datasets.
