[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M6CK3X8N7FP5K682WMQDPXNA":3,"skill-same:01M6CK3X8N7FP5K682WMQDPXNA":65},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":23,"publishedAt":34,"linkOnly":35,"markdownContent":36,"markdownBody":37,"frontMatter":38,"refName":42,"commitSha":43,"skillDirectory":44,"forksCount":45,"repositoryHtmlUrl":46,"repositoryHomepageUrl":47,"ownerHtmlUrl":48,"ownerBlogUrl":49,"ownerDescription":6,"updatedAt":50,"install":51,"resources":64},"01M6CK3X8N7FP5K682WMQDPXNA","Gorgias Automation",null,"Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.","openteams-lab\u002Fopenteams","openteams-lab","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F260174438?v=4","01M6CJ3RQG7RNB6WD3MZHXA49K","Open Teams","01M6CJ3RVFC9PN20ARS8AP0S0R",588,"Apache-2.0","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fassets\u002Fskills\u002Fgorgias-automation\u002FSKILL.md",[18],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},"01JBSEEDCAT000000000000023","Skill与智能体开发","SCENARIO","使用场景",[24,5,25,26,27,28,29,30,31,32,33],"automation","customer","support","workflows","teams","automate","customer support","manage","language","natural language","2026-11-10 10:12:30",false,"---\nname: Gorgias Automation\ndescription: \"Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.\"\nrequires:\n  mcp:\n    - rube\n---\n\n# Gorgias Automation\n\nAutomate your Gorgias helpdesk operations directly from Claude Code. Create, update, and triage support tickets, manage customers, and organize your support team -- all without leaving your terminal.\n\n**Toolkit docs:** [composio.dev\u002Ftoolkits\u002Fgorgias](https:\u002F\u002Fcomposio.dev\u002Ftoolkits\u002Fgorgias)\n\n---\n\n## Setup\n\n1. Add the Rube MCP server to your Claude Code config with URL: `https:\u002F\u002Frube.app\u002Fmcp`\n2. When prompted, authenticate your Gorgias account through the connection link provided\n3. Start automating your support workflows with natural language\n\n---\n\n## Core Workflows\n\n### 1. List and Filter Tickets\n\nRetrieve tickets with filtering by status, channel, assignee, date range, and more.\n\n**Tool:** `GORGIAS_LIST_TICKETS`\n\n```\nList all open tickets from the email channel created in the last 7 days\n```\n\nKey parameters:\n- `status` -- filter by ticket status (e.g., \"open\", \"closed\")\n- `channel` -- filter by channel (e.g., \"email\", \"chat\")\n- `assignee_user_id` \u002F `assignee_team_id` -- filter by assigned agent or team\n- `created_from` \u002F `created_to` -- ISO date range filters\n- `limit` (max 100) \u002F `offset` -- pagination controls\n- `order_by` \u002F `order_dir` -- sorting options\n\n### 2. Create and Update Tickets\n\nCreate new tickets or update existing ones with assignment, priority, and status changes.\n\n**Tools:** `GORGIAS_CREATE_TICKET`, `GORGIAS_UPDATE_TICKET`, `GORGIAS_GET_TICKET`\n\n```\nCreate a high-priority ticket for customer 12345 about a missing order with subject \"Order #9876 not delivered\"\n```\n\n- `GORGIAS_CREATE_TICKET` requires `customer_id`; accepts `subject`, `status`, `priority`, `channel`, `messages`, `tags`\n- `GORGIAS_UPDATE_TICKET` requires `ticket_id`; all other fields are optional partial updates\n- `GORGIAS_GET_TICKET` retrieves full ticket details by `ticket_id`\n\n### 3. Manage Ticket Tags\n\nAdd tags to tickets for categorization, routing, and reporting.\n\n**Tools:** `GORGIAS_ADD_TICKET_TAGS`, `GORGIAS_LIST_TICKET_TAGS`\n\n```\nAdd tags 101 and 202 to ticket 5678, then show me all tags on that ticket\n```\n\n- `GORGIAS_ADD_TICKET_TAGS` requires `ticket_id` and `tag_ids` (array of integers)\n- `GORGIAS_LIST_TICKET_TAGS` requires `ticket_id` to retrieve current tags\n\n### 4. Customer Management\n\nCreate new customers or merge duplicate customer records.\n\n**Tools:** `GORGIAS_CREATE_CUSTOMER`, `GORGIAS_MERGE_CUSTOMERS`, `GORGIAS_LIST_CUSTOMERS`\n\n```\nCreate a new customer named \"Jane Doe\" with email jane@example.com and phone channel\n```\n\n- `GORGIAS_CREATE_CUSTOMER` requires `name`; accepts `email`, `channels` (array with `type` and `value`), `external_id`, `address`, `data`\n- `GORGIAS_MERGE_CUSTOMERS` requires `source_customer_id` and `target_customer_id` -- source is merged into target\n- `GORGIAS_LIST_CUSTOMERS` retrieves customers with filtering options\n\n### 5. Team and Account Operations\n\nList teams, retrieve account info, and inspect ticket custom fields.\n\n**Tools:** `GORGIAS_LIST_TEAMS`, `GORGIAS_GET_TEAM`, `GORGIAS_GET_ACCOUNT`, `GORGIAS_LIST_TICKET_FIELD_VALUES`\n\n```\nShow me all support teams in our Gorgias account\n```\n\n- `GORGIAS_GET_ACCOUNT` returns account-level metrics and configuration\n- `GORGIAS_LIST_TEAMS` \u002F `GORGIAS_GET_TEAM` manage team lookup\n- `GORGIAS_LIST_TICKET_FIELD_VALUES` returns custom field values for a given ticket\n\n### 6. Activity and Event Tracking\n\nMonitor ticket activity and customer event history.\n\n**Tools:** `GORGIAS_LIST_EVENTS`\n\n```\nList recent events to see what activity has happened across our support queue\n```\n\n- `GORGIAS_LIST_EVENTS` provides an activity timeline with filtering options\n\n---\n\n## Known Pitfalls\n\n- **Pagination required:** `GORGIAS_LIST_TICKETS` uses `limit`\u002F`offset` pagination. Failing to loop through pages will miss older tickets and produce incomplete data.\n- **Filter specificity:** Missing or overly broad filters on `GORGIAS_LIST_TICKETS` can overload the export or omit the desired reporting window. Always set `created_from`\u002F`created_to` for time-bound queries.\n- **Custom fields are separate:** Key business KPIs may only exist in custom fields. You must query `GORGIAS_LIST_TICKET_FIELD_VALUES` explicitly to include them.\n- **Rate limits:** High-volume exports across `GORGIAS_LIST_TICKETS` and related endpoints can hit Gorgias rate limits. Add backoff and resume from the last offset.\n- **Auth errors:** 401\u002F403 responses on any Gorgias tool indicate token or permission issues. Do not treat partial data as a complete dataset.\n\n---\n\n## Quick Reference\n\n| Tool Slug | Description |\n|---|---|\n| `GORGIAS_LIST_TICKETS` | List tickets with filters (status, channel, date, assignee) |\n| `GORGIAS_GET_TICKET` | Retrieve a specific ticket by ID |\n| `GORGIAS_CREATE_TICKET` | Create a new ticket (requires `customer_id`) |\n| `GORGIAS_UPDATE_TICKET` | Update ticket fields (requires `ticket_id`) |\n| `GORGIAS_ADD_TICKET_TAGS` | Add tags to a ticket |\n| `GORGIAS_LIST_TICKET_TAGS` | List all tags on a ticket |\n| `GORGIAS_LIST_TICKET_FIELD_VALUES` | List custom field values for a ticket |\n| `GORGIAS_CREATE_CUSTOMER` | Create a new customer (requires `name`) |\n| `GORGIAS_MERGE_CUSTOMERS` | Merge two customer records |\n| `GORGIAS_LIST_CUSTOMERS` | List customers with filters |\n| `GORGIAS_LIST_TEAMS` | List all teams |\n| `GORGIAS_GET_TEAM` | Retrieve a specific team |\n| `GORGIAS_GET_ACCOUNT` | Retrieve account information |\n| `GORGIAS_LIST_EVENTS` | List activity events with filters |\n\n---\n\n*Powered by [Composio](https:\u002F\u002Fcomposio.dev)*\n","# Gorgias Automation\n\nAutomate your Gorgias helpdesk operations directly from Claude Code. Create, update, and triage support tickets, manage customers, and organize your support team -- all without leaving your terminal.\n\n**Toolkit docs:** [composio.dev\u002Ftoolkits\u002Fgorgias](https:\u002F\u002Fcomposio.dev\u002Ftoolkits\u002Fgorgias)\n\n---\n\n## Setup\n\n1. Add the Rube MCP server to your Claude Code config with URL: `https:\u002F\u002Frube.app\u002Fmcp`\n2. When prompted, authenticate your Gorgias account through the connection link provided\n3. Start automating your support workflows with natural language\n\n---\n\n## Core Workflows\n\n### 1. List and Filter Tickets\n\nRetrieve tickets with filtering by status, channel, assignee, date range, and more.\n\n**Tool:** `GORGIAS_LIST_TICKETS`\n\n```\nList all open tickets from the email channel created in the last 7 days\n```\n\nKey parameters:\n- `status` -- filter by ticket status (e.g., \"open\", \"closed\")\n- `channel` -- filter by channel (e.g., \"email\", \"chat\")\n- `assignee_user_id` \u002F `assignee_team_id` -- filter by assigned agent or team\n- `created_from` \u002F `created_to` -- ISO date range filters\n- `limit` (max 100) \u002F `offset` -- pagination controls\n- `order_by` \u002F `order_dir` -- sorting options\n\n### 2. Create and Update Tickets\n\nCreate new tickets or update existing ones with assignment, priority, and status changes.\n\n**Tools:** `GORGIAS_CREATE_TICKET`, `GORGIAS_UPDATE_TICKET`, `GORGIAS_GET_TICKET`\n\n```\nCreate a high-priority ticket for customer 12345 about a missing order with subject \"Order #9876 not delivered\"\n```\n\n- `GORGIAS_CREATE_TICKET` requires `customer_id`; accepts `subject`, `status`, `priority`, `channel`, `messages`, `tags`\n- `GORGIAS_UPDATE_TICKET` requires `ticket_id`; all other fields are optional partial updates\n- `GORGIAS_GET_TICKET` retrieves full ticket details by `ticket_id`\n\n### 3. Manage Ticket Tags\n\nAdd tags to tickets for categorization, routing, and reporting.\n\n**Tools:** `GORGIAS_ADD_TICKET_TAGS`, `GORGIAS_LIST_TICKET_TAGS`\n\n```\nAdd tags 101 and 202 to ticket 5678, then show me all tags on that ticket\n```\n\n- `GORGIAS_ADD_TICKET_TAGS` requires `ticket_id` and `tag_ids` (array of integers)\n- `GORGIAS_LIST_TICKET_TAGS` requires `ticket_id` to retrieve current tags\n\n### 4. Customer Management\n\nCreate new customers or merge duplicate customer records.\n\n**Tools:** `GORGIAS_CREATE_CUSTOMER`, `GORGIAS_MERGE_CUSTOMERS`, `GORGIAS_LIST_CUSTOMERS`\n\n```\nCreate a new customer named \"Jane Doe\" with email jane@example.com and phone channel\n```\n\n- `GORGIAS_CREATE_CUSTOMER` requires `name`; accepts `email`, `channels` (array with `type` and `value`), `external_id`, `address`, `data`\n- `GORGIAS_MERGE_CUSTOMERS` requires `source_customer_id` and `target_customer_id` -- source is merged into target\n- `GORGIAS_LIST_CUSTOMERS` retrieves customers with filtering options\n\n### 5. Team and Account Operations\n\nList teams, retrieve account info, and inspect ticket custom fields.\n\n**Tools:** `GORGIAS_LIST_TEAMS`, `GORGIAS_GET_TEAM`, `GORGIAS_GET_ACCOUNT`, `GORGIAS_LIST_TICKET_FIELD_VALUES`\n\n```\nShow me all support teams in our Gorgias account\n```\n\n- `GORGIAS_GET_ACCOUNT` returns account-level metrics and configuration\n- `GORGIAS_LIST_TEAMS` \u002F `GORGIAS_GET_TEAM` manage team lookup\n- `GORGIAS_LIST_TICKET_FIELD_VALUES` returns custom field values for a given ticket\n\n### 6. Activity and Event Tracking\n\nMonitor ticket activity and customer event history.\n\n**Tools:** `GORGIAS_LIST_EVENTS`\n\n```\nList recent events to see what activity has happened across our support queue\n```\n\n- `GORGIAS_LIST_EVENTS` provides an activity timeline with filtering options\n\n---\n\n## Known Pitfalls\n\n- **Pagination required:** `GORGIAS_LIST_TICKETS` uses `limit`\u002F`offset` pagination. Failing to loop through pages will miss older tickets and produce incomplete data.\n- **Filter specificity:** Missing or overly broad filters on `GORGIAS_LIST_TICKETS` can overload the export or omit the desired reporting window. Always set `created_from`\u002F`created_to` for time-bound queries.\n- **Custom fields are separate:** Key business KPIs may only exist in custom fields. You must query `GORGIAS_LIST_TICKET_FIELD_VALUES` explicitly to include them.\n- **Rate limits:** High-volume exports across `GORGIAS_LIST_TICKETS` and related endpoints can hit Gorgias rate limits. Add backoff and resume from the last offset.\n- **Auth errors:** 401\u002F403 responses on any Gorgias tool indicate token or permission issues. Do not treat partial data as a complete dataset.\n\n---\n\n## Quick Reference\n\n| Tool Slug | Description |\n|---|---|\n| `GORGIAS_LIST_TICKETS` | List tickets with filters (status, channel, date, assignee) |\n| `GORGIAS_GET_TICKET` | Retrieve a specific ticket by ID |\n| `GORGIAS_CREATE_TICKET` | Create a new ticket (requires `customer_id`) |\n| `GORGIAS_UPDATE_TICKET` | Update ticket fields (requires `ticket_id`) |\n| `GORGIAS_ADD_TICKET_TAGS` | Add tags to a ticket |\n| `GORGIAS_LIST_TICKET_TAGS` | List all tags on a ticket |\n| `GORGIAS_LIST_TICKET_FIELD_VALUES` | List custom field values for a ticket |\n| `GORGIAS_CREATE_CUSTOMER` | Create a new customer (requires `name`) |\n| `GORGIAS_MERGE_CUSTOMERS` | Merge two customer records |\n| `GORGIAS_LIST_CUSTOMERS` | List customers with filters |\n| `GORGIAS_LIST_TEAMS` | List all teams |\n| `GORGIAS_GET_TEAM` | Retrieve a specific team |\n| `GORGIAS_GET_ACCOUNT` | Retrieve account information |\n| `GORGIAS_LIST_EVENTS` | List activity events with filters |\n\n---\n\n*Powered by [Composio](https:\u002F\u002Fcomposio.dev)*\n",{"name":5,"requires":39,"description":7},{"mcp":40},[41],"rube","main","4180cbf3e82c49da08cab01820d0c559313b3761","assets\u002Fskills\u002Fgorgias-automation",76,"https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams","https:\u002F\u002Fopenteams-lab.com","https:\u002F\u002Fgithub.com\u002Fopenteams-lab","https:\u002F\u002Fopenteams-lab.com\u002F","2026-11-10 13:48:49",{"source":8,"skillName":5,"commands":52,"prompt":62,"zipAvailable":63},[53,56,59],{"tool":54,"command":55},"npx","npx skills add openteams-lab\u002Fopenteams --skill \"Gorgias Automation\"",{"tool":57,"command":58},"bunx","bunx skills add openteams-lab\u002Fopenteams --skill \"Gorgias Automation\"",{"tool":60,"command":61},"pnpm","pnpm dlx skills add openteams-lab\u002Fopenteams --skill \"Gorgias Automation\"","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fassets\u002Fskills\u002Fgorgias-automation\u002FSKILL.md",true,[],[66,95,121,138,147,156],{"skillNo":67,"name":68,"nameZh":6,"description":69,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":70,"categories":71,"keywords":78,"publishedAt":34},"01M6CMDVAZMAZMCWBGC2G37B4J","cloudflare","Comprehensive Cloudflare platform skill covering Workers, Pages, storage (KV, D1, R2), AI (Workers AI, Vectorize, Agents SDK), networking (Tunnel, Spectrum), security (WAF, DDoS), and infrastructure-as-code (Terraform, Pulumi). Use for any Cloudflare development task.","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fopenteams-cli\u002Fpackages\u002Fopenteams-cli\u002Ftest\u002Ffixture\u002Fskills\u002Fcloudflare\u002FSKILL.md",[72,73],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},{"categoryNo":74,"categoryName":75,"taxonomyType":76,"taxonomyTypeDesc":77},"01JBSEEDCAT000000000000030","开发工程师","PROFESSION","适用职业",[68,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94],"objects","networking","task","workers","use","ddos","infrastructure-as-code","waf","terraform","code","development","infrastructure","storage","security","sdk","agents sdk",{"skillNo":96,"name":97,"nameZh":6,"description":98,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":99,"categories":100,"keywords":105,"publishedAt":34},"01M6CMDRTM6DKWD571PY87K3CC","agents-sdk","Build AI agents on Cloudflare Workers using the Agents SDK. Load when creating stateful agents, durable workflows, real-time WebSocket apps, scheduled tasks, MCP servers, or chat applications. Covers Agent class, state management, callable RPC, Workflows integration, and React hooks.","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fopenteams-cli\u002Fpackages\u002Fopenteams-cli\u002Ftest\u002Ffixture\u002Fskills\u002Fagents-sdk\u002FSKILL.md",[101,104],{"categoryNo":102,"categoryName":103,"taxonomyType":21,"taxonomyTypeDesc":22},"01JBSEEDCAT000000000000009","前端开发",{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},[94,93,106,107,68,108,109,110,111,112,113,114,115,82,116,117,118,119,27,120],"rpc","state management","integration","websocket","real-time","mcp servers","applications","state","hooks","cloudflare workers","build","tasks","MCP","ai agents","react",{"skillNo":122,"name":123,"nameZh":6,"description":124,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":125,"categories":126,"keywords":132,"publishedAt":34},"01M6CMDP9NZPGWFJ1Q678D6RXK","zyte-api-automation","Automate Zyte API tasks via Rube MCP (Composio). Always search tools first for current schemas.","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fassets\u002Fskills\u002Fzyte-api-automation\u002FSKILL.md",[127,130,131],{"categoryNo":128,"categoryName":129,"taxonomyType":21,"taxonomyTypeDesc":22},"01JBSEEDCAT000000000000010","后端与接口",{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},{"categoryNo":74,"categoryName":75,"taxonomyType":76,"taxonomyTypeDesc":77},[24,133,134,118,117,135,136,137,29],"api","zyte api automation","search","Tools","first",{"skillNo":139,"name":140,"nameZh":6,"description":141,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":142,"categories":143,"keywords":145,"publishedAt":34},"01M6CMDKGPNWJG6SRCNQJMPY9D","zylvie-automation","Automate Zylvie tasks via Rube MCP (Composio). Always search tools first for current schemas.","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fassets\u002Fskills\u002Fzylvie-automation\u002FSKILL.md",[144],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},[146,24,117,118,135,136,137,29],"zylvie automation",{"skillNo":148,"name":149,"nameZh":6,"description":150,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":151,"categories":152,"keywords":154,"publishedAt":34},"01M6CMDGPT353ZHSBGKWSEAR2W","zoominfo-automation","Automate Zoominfo tasks via Rube MCP (Composio). Always search tools first for current schemas.","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fassets\u002Fskills\u002Fzoominfo-automation\u002FSKILL.md",[153],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},[24,155,118,117,135,136,137,29],"zoominfo automation",{"skillNo":157,"name":158,"nameZh":6,"description":159,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":160,"categories":161,"keywords":163,"publishedAt":34},"01M6CMDDV7FSVNANZ090ZWR612","zoho_mail-automation","Automate Zoho Mail tasks via Rube MCP (Composio): email sending, folders, labels, and mailbox management. Always search tools first for current schemas.","https:\u002F\u002Fgithub.com\u002Fopenteams-lab\u002Fopenteams\u002Fblob\u002Fmain\u002Fassets\u002Fskills\u002Fzoho_mail-automation\u002FSKILL.md",[162],{"categoryNo":19,"categoryName":20,"taxonomyType":21,"taxonomyTypeDesc":22},[164,165,24,118,117,135,166,136,137,29,167],"zoho mail automation","zoho","email","management"]