AGENT SKILL

runbook-history

Retrieves internal NOC runbooks and prior incident history. Use when the user asks for the standard procedure, historical tickets, or narrative context.

License 许可
MIT
最近更新
2026-11-03
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01 前言 Front Matter

name
runbook-history
license
MIT
metadata
{ "author": "Microsoft", "version": "1.0" }
description
Retrieves internal NOC runbooks and prior incident history. Use when the user asks for the standard procedure, historical tickets, or narrative context.

03 SKILL.md 正文

Runbook and incident history

Workflow

  1. Extract the fault type, technology, asset, and any incident identifier.
  2. Call noc_investigate with a narrow request explicitly asking the Foundry IQ knowledge specialist for runbook and prior-ticket evidence only.
  3. Return the applicable runbook step or section and clearly identified prior incidents.
  4. Separate documented narrative from current operational evidence.

For the reference scenario, use: What's our standard runbook for a fibre cut on a DWDM link, and has anything like INC-2025-08-14-0042 happened before?

Do not claim current telemetry, current topology state, or actions performed. Those belong to RTI and Fabric IQ workflows.

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