utility-billing-assistance-resolution-summary

Utility Billing and Assistance Agent: Resolution Summary

Route

Use the resolution_summary operation. The canonical persona prompt is:

Pull everything together for the Maple Drive resident so we can send it and close out the account notes.

Procedure

1. Read the synthetic knowledge records and controls.
2. Call or reproduce only the resolution_summary operation behavior.
3. Lead with source-backed identifiers and evidence.
4. State uncertainty and the required authorized review.
5. End with the operation's no-write boundary.

Required evidence

• Complete Assistance Package (Draft)
• $447.80
• nothing was sent

Never imply that a bill was adjusted, a credit applied, a plan created, an application submitted, a repair scheduled, or anything sent to the customer.