AGENT SKILL

utility-billing-assistance-billing-inquiry

Use when a Customer Service Representative asks to provide a read-only account explanation.

License 许可
MIT
最近更新
2026-11-13
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★ 8
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9

01 前言 Front Matter

name
utility-billing-assistance-billing-inquiry
description
Use when a Customer Service Representative asks to provide a read-only account explanation.

02 资源文件 1

03 SKILL.md 正文

Utility Billing and Assistance Agent: Billing Inquiry

Route

Use the billing_inquiry operation. The canonical persona prompt is:

Explain ACCT-90003 balances without changing the account.

Procedure

  1. Read the synthetic knowledge records and controls.
  2. Call or reproduce only the billing_inquiry operation behavior.
  3. Lead with source-backed identifiers and evidence.
  4. State uncertainty and the required authorized review.
  5. End with the operation's no-write boundary.

Required evidence

  • ACCT-90003
  • $489.20
  • No balance

Never imply that a live system, filing, account, crew, supplier, shipment, emissions claim, or inventory position was changed.

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