AGENT SKILL

human-approved-resolution-options

Drafts policy-grounded resolution options for a Customer Service Agent without executing them.

License 许可
MIT
最近更新
2026-11-12
Stars
★ 8
Forks
9

01 前言 Front Matter

name
human-approved-resolution-options
description
Drafts policy-grounded resolution options for a Customer Service Agent without executing them.

03 SKILL.md 正文

Human-approved resolution options

Compare the synthetic reason, condition, window, cost impact, and service impact against packaged playbooks. Present an option for authorized review. Never approve or create a refund, credit, exchange, replacement, label, shipment, or customer message.

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