[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"skill:01M69AEMVRG71989ENPXM03AD2":3,"skill-same:01M69AEMVRG71989ENPXM03AD2":75},{"skillNo":4,"name":5,"nameZh":6,"description":7,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":16,"categories":17,"keywords":18,"publishedAt":31,"linkOnly":32,"markdownContent":33,"markdownBody":34,"frontMatter":35,"refName":36,"commitSha":37,"skillDirectory":38,"forksCount":39,"repositoryHtmlUrl":40,"repositoryHomepageUrl":6,"ownerHtmlUrl":41,"ownerBlogUrl":42,"ownerDescription":43,"updatedAt":44,"install":45,"resources":58},"01M69AEMVRG71989ENPXM03AD2","escalation-routing",null,"Use when an escalation manager asks which team and SLA rule apply, without executing the route.","microsoft\u002Faibast-agents-library","microsoft","https:\u002F\u002Favatars.githubusercontent.com\u002Fu\u002F6154722?v=4","01M698VYDXZ6JW5WH3CRV650R8","Microsoft","01M69ACKE6NWSADP5WEMFXBPPJ",8,"MIT","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Fai-customer-assistant\u002Fmanual\u002Fskills\u002Faibast_escalation-routing_03\u002FSKILL.md",[],[19,20,21,22,23,24,25,26,27,28,29,30],"escalation routing","routing","escalation","sla","team","use","route","rule","which","manager","apply","when","2026-11-10 10:12:30",false,"---\nname: escalation-routing\ndescription: Use when an escalation manager asks which team and SLA rule apply, without executing the route.\n---\n\u003C!-- bic:source=blank -->\n# Escalation routing review\n\nUse when an escalation manager asks which team and SLA rule apply, without executing the route.\n\n## Procedure\n\n1. Use only the uploaded synthetic records and rules.\n2. Lead with the specific evidence that answers the persona's question.\n3. Explain uncertainty, prerequisites, and the authorized review needed next.\n4. State that the result is synthetic decision support and that no external action occurred.\n5. Include the exact sentence `This agent does not execute the escalation.`\n\n## Deterministic pilot evidence\n\n- `INQ-4003`\n- `Tier 2 Engineering`\n- `2 hours`\n- `does not execute`\n\n## Safety gate\n\nDo not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.\n","\u003C!-- bic:source=blank -->\n# Escalation routing review\n\nUse when an escalation manager asks which team and SLA rule apply, without executing the route.\n\n## Procedure\n\n1. Use only the uploaded synthetic records and rules.\n2. Lead with the specific evidence that answers the persona's question.\n3. Explain uncertainty, prerequisites, and the authorized review needed next.\n4. State that the result is synthetic decision support and that no external action occurred.\n5. Include the exact sentence `This agent does not execute the escalation.`\n\n## Deterministic pilot evidence\n\n- `INQ-4003`\n- `Tier 2 Engineering`\n- `2 hours`\n- `does not execute`\n\n## Safety gate\n\nDo not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.\n",{"name":5,"description":7},"main","d665f66f72c112f5d2956b180f9b534dcb1d94f8","solutions\u002Fai-customer-assistant\u002Fmanual\u002Fskills\u002Faibast_escalation-routing_03",9,"https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library","https:\u002F\u002Fgithub.com\u002Fmicrosoft","https:\u002F\u002Fopensource.microsoft.com","Open source projects and samples from Microsoft","2026-11-11 13:26:08",{"source":8,"skillName":5,"commands":46,"prompt":56,"zipAvailable":57},[47,50,53],{"tool":48,"command":49},"npx","npx skills add microsoft\u002Faibast-agents-library --skill escalation-routing",{"tool":51,"command":52},"bunx","bunx skills add microsoft\u002Faibast-agents-library --skill escalation-routing",{"tool":54,"command":55},"pnpm","pnpm dlx skills add microsoft\u002Faibast-agents-library --skill escalation-routing","安装技能，技能地址：https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Fai-customer-assistant\u002Fmanual\u002Fskills\u002Faibast_escalation-routing_03\u002FSKILL.md",true,[59,65,71],{"path":60,"resourceType":61,"resourceTypeDesc":62,"sizeBytes":63,"sourceHtmlUrl":64},"apm.yml","REFERENCE","参考文档",598,"https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Fapm\u002Fblob\u002Fmain\u002F.agents\u002Fskills\u002Fautopilot-issue-triage-worker\u002Fapm.yml",{"path":66,"resourceType":67,"resourceTypeDesc":68,"sizeBytes":69,"sourceHtmlUrl":70},"assets\u002Flabel-contract.json","ASSET","资产文件",4653,"https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Fapm\u002Fblob\u002Fmain\u002F.agents\u002Fskills\u002Fautopilot-issue-triage-worker\u002Fassets\u002Flabel-contract.json",{"path":72,"resourceType":67,"resourceTypeDesc":68,"sizeBytes":73,"sourceHtmlUrl":74},"assets\u002Ftriage-template.md",3891,"https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Fapm\u002Fblob\u002Fmain\u002F.agents\u002Fskills\u002Fautopilot-issue-triage-worker\u002Fassets\u002Ftriage-template.md",[76,98,109,119,130,142],{"skillNo":77,"name":78,"nameZh":6,"description":79,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":80,"categories":81,"keywords":87,"publishedAt":31},"01M70JM1PSN44H3XTBBV1P5H2V","get-win-loss-analysis","Add Win\u002FLoss Analysis Agent to the user's own Copilot Studio. Use when asked to get, add or deploy Win\u002FLoss Analysis Agent.","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Fwin-loss-analysis\u002FSKILL.md",[82],{"categoryNo":83,"categoryName":84,"taxonomyType":85,"taxonomyTypeDesc":86},"01JBSEEDCAT000000000000023","Skill与智能体开发","SCENARIO","使用场景",[88,89,90,91,30,92,93,94,95,96,97,24],"analysis","get win loss analysis","win loss analysis","get","studio","copilot studio","copilot","add","deploy","user",{"skillNo":99,"name":100,"nameZh":6,"description":101,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":102,"categories":103,"keywords":105,"publishedAt":31},"01M70JKGB2V8QZTQ2VZD4CSMJP","get-wealth-insights-generator","Add Wealth Insights Generator Agent to the user's own Copilot Studio. Use when asked to get, add or deploy Wealth Insights Generator Agent.","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Fwealth-insights-generator\u002FSKILL.md",[104],{"categoryNo":83,"categoryName":84,"taxonomyType":85,"taxonomyTypeDesc":86},[91,106,107,108,94,96,93,97,24,95,30,92],"insights","generator","get wealth insights generator",{"skillNo":110,"name":111,"nameZh":6,"description":112,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":113,"categories":114,"keywords":116,"publishedAt":31},"01M70JK4RG6907D1JA6QAFJNRA","get-warranty-registration","Add Warranty and Registration Agent to the user's own Copilot Studio. Use when asked to get, add or deploy Warranty and Registration Agent.","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Fwarranty-registration\u002FSKILL.md",[115],{"categoryNo":83,"categoryName":84,"taxonomyType":85,"taxonomyTypeDesc":86},[117,91,118,95,92,30,24,96,94,93,97],"registration","get warranty registration",{"skillNo":120,"name":121,"nameZh":6,"description":122,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":123,"categories":124,"keywords":126,"publishedAt":31},"01M70JJJY46SWJG5J05CVMJ9GV","get-utility-billing-assistance","Add Utility Billing and Assistance Agent to the user's own Copilot Studio. Use when asked to get, add or deploy Utility Billing and Assistance Agent.","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Futility-billing-assistance\u002FSKILL.md",[125],{"categoryNo":83,"categoryName":84,"taxonomyType":85,"taxonomyTypeDesc":86},[127,128,129,91,92,96,94,93,97,24,95,30],"get utility billing assistance","billing","utility",{"skillNo":131,"name":132,"nameZh":6,"description":133,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":134,"categories":135,"keywords":137,"publishedAt":31},"01M70JHVE1PCHBR0A08V8H6ZEE","get-underwriting-support","Add Underwriting Support Agent to the user's own Copilot Studio. Use when asked to get, add or deploy Underwriting Support Agent.","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Funderwriting-support\u002FSKILL.md",[136],{"categoryNo":83,"categoryName":84,"taxonomyType":85,"taxonomyTypeDesc":86},[138,139,91,140,95,96,94,93,141,97,24,92,30],"underwriting","get underwriting support","support","support agent",{"skillNo":143,"name":144,"nameZh":6,"description":145,"descriptionZh":6,"repositoryFullName":8,"ownerLogin":9,"ownerAvatarUrl":10,"ownerAccountNo":11,"ownerDisplayName":12,"repositoryNo":13,"starsCount":14,"licenseSpdxId":15,"licenseFileUrl":6,"sourceHtmlUrl":146,"categories":147,"keywords":149,"publishedAt":31},"01M70JH5PBZQD2RVJ3BPPKS9CQ","get-time-entry-billing","Add Time Entry and Billing Agent to the user's own Copilot Studio. Use when asked to get, add or deploy Time Entry and Billing Agent.","https:\u002F\u002Fgithub.com\u002Fmicrosoft\u002Faibast-agents-library\u002Fblob\u002Fmain\u002Fsolutions\u002Ftime-entry-billing\u002FSKILL.md",[148],{"categoryNo":83,"categoryName":84,"taxonomyType":85,"taxonomyTypeDesc":86},[150,151,152,91,128,153,94,93,154,97,24,95,92,30,96],"get time entry billing","get time","time","entry","billing agent"]